Certified Pharmacy Technician

Walgreens • Pleasant Grove, UT

9d

About The Position

In accordance with state and federal regulations, the Certified Pharmacy Technician assists the pharmacist under direct supervision in the practice of pharmacy and performs other Pharmacy Department duties in accordance with company policies and procedures. The role uses pharmacy systems to obtain patient and drug information and process prescriptions. PTCB-certified technicians may also assist with and coach pharmacy technicians in operating pharmacy systems and cashiers in operating pharmacy cash registers. The technician models and delivers a distinctive, delightful customer experience.

The role supports prescription processing and dispensing, customer service, pharmacy workflow, cash register transactions, inventory management, clerical work, and Pharmacy Department maintenance. The technician may also assist with clinical services and community outreach, as directed. The position requires maintaining PTCB certification or meeting applicable state certification or registration requirements, completing training and continuing education, and keeping current with developments in healthcare and pharmacy.

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.
• Earn and maintain PTCB certification through the designated training program and/or meet state-required certification or registration requirements.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist, under supervision, in the practice of pharmacy and perform other Pharmacy Department duties in accordance with state, federal, and company policies.
• Use pharmacy systems to enter patient and drug information, process prescriptions, and ensure information is entered correctly.
• Fill prescriptions by retrieving, counting, and pouring medications, verifying the medicine, and checking for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Report prescription errors immediately to the pharmacist on duty and follow company error-reporting and Quality Improvement Program policies.
• Follow the company's Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register related sales on the assigned cash register and collect and handle cash as required.
• Engage customers and patients, offer assistance, resolve issues, answer questions, and provide courteous service.
• Assist customers in locating over-the-counter products when possible.
• Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and perform other assigned clerical duties.
• Support inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments.
• Use company asset-protection techniques and file claims for pharmaceutical shipment overages, shortages, order errors, or damaged goods.
• As required, assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate clinical services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Assist the Pharmacy Manager and Staff Pharmacist in maintaining relationships with local medical professionals and conducting outreach to healthcare groups and care facilities.
• Help maintain the Pharmacy Department's supplies, cleanliness, and orderly appearance.
• Maintain respectful relationships with coworkers, comply with company policies and procedures, and complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or meet state-required certification or registration requirements; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend training, complete manager-requested PPLs, earn continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed