Certified Pharmacy Technician

Walgreens•Horizon City, TX

12d

About The Position

In accordance with state and federal regulations, the Certified Pharmacy Technician assists the pharmacist, under direct supervision, in the practice of pharmacy and performs other Pharmacy Department duties in accordance with company policies and procedures. The role uses pharmacy systems to obtain patient and drug information and process prescriptions. PTCB-certified technicians may also assist with and coach pharmacy technicians in pharmacy systems and cashiers in operating pharmacy cash registers. The technician models and delivers a distinctive customer experience while supporting pharmacy operations, inventory management, clinical services, and relationships with the local medical community. The role requires earning and maintaining PTCB certification through the designated training program and/or state-required certification or registration. Otherwise, PTCB certification must be earned as a condition of promotion to senior technician. The technician attends requested training, completes PPLs, earns continuing education credits, and maintains knowledge and skills in healthcare and pharmacy.

Requirements

Fluent in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills for accurately counting, measuring, and weighing medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Assist the pharmacist under supervision and in accordance with state, federal, and company policies.
Use pharmacy systems to enter patient and drug information, process prescriptions, and ensure information is entered correctly.
Retrieve, count, and pour pharmaceutical drugs; verify medicines and check for possible interactions.
Assist pharmacists with scheduling and maintaining workflow.
Report prescription errors immediately to the pharmacist on duty and follow company error-reporting and Quality Improvement Program policies.
Follow the Walgreen Co. Pharmacy Code of Conduct and Good Faith Dispensing policy.
Register related sales on the assigned cash register and collect and handle cash as required.
Help customers locate products, including accompanying them to the OTC aisle when possible; address customer issues and questions and model customer service best practices.
Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
Support inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments.
Maintain knowledge of asset protection techniques and file claims for Rx drug shipment overages, shortages, order errors, or damaged goods.
Assist with clinical services, including collecting and properly labeling blood or urine samples when required, and coordinate with pharmacy staff, Walgreens healthcare clinics, and external providers.
Help develop and maintain relationships with local medical providers and health groups through outreach and provider detailing.
Maintain adequate supplies and keep the Pharmacy Department clean, neat, and orderly.
Maintain respectful relationships with coworkers and comply with company policies and procedures.
Complete special assignments and other tasks as assigned.
Earn and maintain required PTCB certification and/or state-required certification or registration; attend requested training, complete PPLs, and earn continuing education credits.
Maintain knowledge and skills in healthcare and pharmacy, including current news and developments.