Certified Pharmacy Technician
Hy-Vee•Davenport, IA
•Onsite
About The Position
Hy-Vee is seeking a Certified Pharmacy Technician to support pharmacists in preparing and distributing prescription medications accurately and professionally while providing customer service and maintaining confidentiality and regulatory compliance. The role includes prescription processing, insurance billing, customer assistance, and pharmacy inventory duties in a fast-paced retail pharmacy. Night and weekend shifts are required. Employment is contingent upon successful completion of a pre-employment drug screen.
Requirements
- High school diploma or equivalent.
- Certification as a licensed technician through a certified national program; continuing education requirements must be maintained to keep the license active.
- Ability to apply logical and scientific thinking to solve problems involving abstract and concrete variables.
- Ability to perform arithmetic, algebraic, and geometric calculations accurately.
- Ability to compose original correspondence, follow technical manuals, and evaluate technical data.
- Ability to counsel and advise customers and interact professionally with patients, healthcare providers, and team members.
- Ability to maintain discretion and integrity when handling confidential patient information.
- Ability to frequently stand and walk throughout a shift, including extended periods at a pharmacy counter or workstation.
- Ability to count, pour, package, and label medications and fill prescriptions under pharmacist supervision in accordance with state and federal regulations.
- Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, point-of-sale transactions, and cleaning duties.
- Night and weekend shifts are required.
Nice To Haves
- Previous experience as a pharmacy technician or pharmacy clerk is preferred.
- Vaccination certification is required if administering vaccines, as required by law.
Responsibilities
- Provide prompt, friendly customer service and make customer interactions positive.
- Handle customer inquiries that do not require a pharmacist’s expertise or judgment.
- Accept written prescription orders and telephoned refill requests at the supervising pharmacist’s discretion.
- Contact doctors’ offices to take or request refill prescriptions as needed.
- Gather and maintain accurate patient information required to prepare prescriptions.
- Assist pharmacists in preparing prescription drug products for dispensing.
- Prepare and affix labels to prescription containers and prepare prescriptions for mailing.
- Prepare and submit insurance claims and assist with third-party insurance billing and troubleshooting.
- File dispensed prescriptions and report medication errors to appropriate personnel.
- Order, check in, and stock pharmacy supplies; log invoices as necessary.
- Perform cash transactions accurately.
- Administer vaccines as allowed by law and with required certification where applicable.
- Maintain the cleanliness of the pharmacy and dispensing area.
- Protect customers’ private medical information in accordance with HIPAA.
- Adhere to statutes and regulations pertaining to pharmacy technicians.
- Work as part of a team to support customer satisfaction and a pleasant work environment.
- Assist in other store areas as needed and take on special projects as assigned.
- Maintain personal hygiene and comply with dress standards, Hy-Vee policies, and store guidelines.
- Report to work as scheduled and on time.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
