Certified Pharmacy Technician

Walgreens • Atlanta, GA

4d

About The Position

In accordance with state and federal regulations, the Certified Pharmacy Technician assists the pharmacist under direct supervision in the practice of pharmacy and performs other Pharmacy Department duties in accordance with company policies and procedures. The role uses pharmacy systems to obtain patient and drug information and process prescriptions. PTCB-certified technicians may also assist and coach pharmacy technicians in pharmacy-system operations and cashiers in pharmacy-register operations. The technician models and delivers a distinctive customer experience while supporting safe and efficient pharmacy operations.

The position includes assisting with prescription processing and dispensing, customer service, pharmacy workflow, inventory management, clerical tasks, and department upkeep. It may also involve supporting clinical services and building relationships with local healthcare providers. The technician earns and maintains PTCB certification through the designated training program and/or state-required certification or registration, attends requested training, completes assigned learning modules, and maintains continuing education and current healthcare and pharmacy knowledge.

Requirements

• Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
• Must be willing to work a flexible schedule, including evening and weekend hours.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; PTCB certification is a condition of promotion to senior technician if not otherwise earned.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist under supervision in the practice of pharmacy in accordance with state, federal, and company policies.
• Use pharmacy systems to enter and verify patient and drug information and process prescriptions.
• Retrieve, count, and pour pharmaceutical drugs, verify medication accuracy, and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Immediately report prescription errors to the pharmacist on duty and follow company error-reporting and Quality Improvement Program procedures.
• Follow the Walgreen Co. Pharmacy Code of Conduct and Good Faith Dispensing policy.
• Register related sales on the assigned cash register and collect and handle cash as required.
• Engage customers and patients, offer assistance, resolve issues, answer questions, and model customer-service best practices.
• Assist customers in locating over-the-counter products when possible.
• Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and efficiently.
• Perform clerical duties assigned by the Pharmacy Manager.
• Support inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments.
• Apply company asset-protection practices and file claims for pharmaceutical shipment overages, shortages, order errors, or damaged goods.
• Support the pharmacist in administering clinical services, including collecting and properly labeling blood or urine samples when required.
• Help coordinate clinical services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Assist the Pharmacy Manager and Staff Pharmacist in maintaining relationships with local medical professionals and conducting provider outreach.
• Help keep the Pharmacy Department adequately supplied, clean, neat, and orderly.
• Maintain respectful relationships with coworkers, comply with company policies and procedures, and complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend requested training, complete assigned PPLs, acquire continuing education credits, and maintain current healthcare and pharmacy knowledge.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed