Certified Pharmacy Technician

Walgreens • Clinton, CT

15d • $19 - $26

About The Position

In accordance with state and federal regulations, the Certified Pharmacy Technician assists the pharmacist under direct supervision in the practice of pharmacy and performs other Pharmacy Department duties in accordance with Company policies and procedures. The role uses pharmacy systems to obtain patient and drug information and process prescriptions. A PTCB-certified technician may also assist with and coach pharmacy technicians in operating pharmacy systems and cashiers in using pharmacy cash registers. The position models and delivers a distinctive customer experience.

The technician supports customer service, prescription processing, pharmacy operations, inventory management, clerical work, and, as needed, clinical services and outreach to the local medical community. The role also requires completing assigned training, maintaining certification or registration as applicable, and keeping current with healthcare and pharmacy developments.

Requirements

• Fluent in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Greet customers and patients, offer assistance with products and services, resolve issues, and answer questions.
• Model customer service best practices and develop strong relationships with valuable customers.
• Assist the pharmacist under supervision in accordance with state, federal, and company policies, and comply with the Walgreen Co. Pharmacy Code of Conduct.
• Use pharmacy systems to enter patient and drug information accurately, fill prescriptions, verify medication, and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Immediately report prescription errors to the pharmacist on duty and follow company error policies and the Quality Improvement Program.
• Follow the company’s Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register sales on the assigned cash register and collect and handle cash as required.
• Help customers locate over-the-counter products when possible.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
• Assist with inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset-protection techniques and file claims for shipment discrepancies or damaged prescription drugs.
• As needed, assist pharmacists with clinical services, including collecting and properly labeling blood or urine samples, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Assist pharmacy leadership with maintaining relationships with local medical providers and conducting outreach to health groups and care facilities.
• Help maintain a clean, neat, orderly, and adequately stocked Pharmacy Department.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or required state certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend assigned training, complete requested PPLs, obtain continuing education credits, and maintain current pharmacy and healthcare knowledge.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed