Certified Pharmacy Technician - Community

Mercyhealth Wisconsin and Illinois•Perryville, MO

22h•Onsite

About The Position

Mercyhealth is an integrated health system committed to empowering employee-partners who are passionate about making lives better. They deliver exceptional, coordinated care across seven hospitals and 85 primary and specialty clinics, serving northern Illinois and southern Wisconsin with a team of over 7,500 professionals. Mercyhealth has been nationally recognized for its commitment to its people and culture, including being ranked #1 on AARP's Best Employers for Workers Over 50, one of Working Mother magazine's 100 Best Companies for Working Mothers, and a Top 50 Company and Top 10 Nonprofit for Executive Women. For over 135 years, Mercyhealth has provided high-quality healthcare, from routine care like annual physicals and immunizations to highly specialized care such as neonatal intensive care, heart surgery, stroke care, neurosurgery, and cancer treatment. The Certified Pharmacy Technician role is integral to the pharmacy's shift from reactive to proactive patient care, involving prescription management, patient engagement, clinical support, and workflow optimization.

Requirements

Pharmacy Technician Licensure required
Certified Pharmacy Technician (CPhT) or Certification through NHA required
Effective communication and customer service skills
Ability to multitask and manage time effectively in a fast-paced environment
Proficiency in using pharmacy management software and technology tools
Willingness to obtain immunization certification

Nice To Haves

High School Diploma or equivalent
Graduate of a pharmacy technician program
Experience in a community pharmacy setting

Responsibilities

Accurately process, fill and label prescriptions for dispensing under the supervision of a pharmacist.
Initiate, follow-up, and obtain Prior Authorizations.
Prepare, send, and receive orders for medications and supplies; maintain inventory, ensuring medications are purchased and stored properly.
Identify and enroll patients in medication synchronization (med sync), ensuring all medications are prepared for pick-up on a single date each month or 90 days.
Conduct monthly follow-up calls with patients to confirm medication needs, discuss changes in medication regimens, and identify potential clinical interventions like immunizations.
Assist pharmacists in delivering enhanced clinical services, including immunizations, medication therapy management (MTM), and chronic disease management.
Document patient care activities and coordinate with the broader healthcare team to ensure continuity of care.
Engage in proactive care strategies, identifying potential health issues early and working with pharmacists to implement preventative care measures.
Obtain certification to administer immunizations, expanding your role in providing supervised direct patient care.
Contribute to the pharmacy’s shift from reactive to proactive patient care by adopting best practices for workflow innovation, including appointment-based models.
Participate in continuous quality improvement initiatives aimed at enhancing patient care and operational efficiency.
Maintain petty cash and change fund balances.
Proficiently handle all transactions at the point of sale.
Perform other duties as assigned under the direction of the pharmacist.