Certified Pharmacy Technician

Walgreens • Tomball, TX

5d • $18 - $24

About The Position

In accordance with state and federal regulations, the Certified Pharmacy Technician assists the pharmacist, under direct supervision, in the practice of pharmacy and performs other Pharmacy Department duties in accordance with company policies and procedures. The technician uses pharmacy systems to obtain patient and drug information and process prescriptions. PTCB-certified technicians may also assist and coach pharmacy technicians in operating pharmacy systems and cashiers in operating pharmacy cash registers. The role models and delivers a distinctive customer experience.

The position supports pharmacy operations by entering patient and drug information, filling prescriptions, assisting with workflow, reporting prescription errors, processing third-party claims, handling assigned sales and cash, and supporting inventory management. It may also involve assisting with clinical services, outreach to the local medical community, and maintaining a clean, stocked Pharmacy Department.

The technician earns and maintains PTCB certification through the designated training program and/or any state-required certification or registration. The role requires English fluency and willingness to work a flexible schedule, including evenings and weekends. The employer prefers retail experience, prior Walgreens experience, math and computer skills, knowledge of inventory control, and PTCB certification.

Requirements

• Fluent in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.
• Must earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; PTCB certification is otherwise required as a condition of promotion to senior technician.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist under direct supervision and in accordance with state, federal, and company policies.
• Use pharmacy systems to obtain patient and drug information, enter information accurately, and process prescriptions.
• Retrieve, count, and pour pharmaceutical drugs; verify medications and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Immediately report prescription errors to the pharmacist on duty and follow company policies and the Quality Improvement Program.
• Follow the company’s Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register assigned sales, collect and handle cash, and help customers locate over-the-counter products.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
• Assist with pharmacy inventory activities, including ordering, unpacking, checking, and storing pharmaceuticals; file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
• Assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples when required, and coordinate services with pharmacy staff, healthcare clinics, and external providers.
• Help maintain relationships with local medical providers and health-related organizations through provider detailing and outreach.
• Keep the Pharmacy Department adequately supplied, clean, neat, and orderly.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend requested training, complete PPLs, obtain continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.
• Greet and assist customers and patients, resolve issues, answer questions, and model customer service best practices.
• Develop strong relationships with valuable customers.
• If PTCB certified, assist and coach pharmacy technicians in pharmacy systems and cashiers in pharmacy cash-register operation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed