Certified Pharmacy Technician

Walgreens • Ypsilanti, MI

1d

About The Position

Assists the pharmacist, under direct supervision and in accordance with state and federal regulations and company policies, in the practice of pharmacy and in other Pharmacy Department duties. Uses pharmacy systems to obtain patient and drug information and process prescriptions. A PTCB-certified technician may also assist with and coach pharmacy technicians using pharmacy systems and cashiers using pharmacy cash registers. The role models and delivers a distinctive and positive customer experience.

The position includes prescription processing, customer service, cash register responsibilities, inventory support, clerical work, and assistance with pharmacy workflow. It may also involve supporting clinical services, maintaining relationships with local healthcare providers, and keeping the Pharmacy Department clean, stocked, and orderly. The technician must earn and maintain applicable PTCB certification or state-required certification or registration, complete assigned training and continuing education, and keep current with developments in healthcare and pharmacy.

Requirements

• Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
• Must be willing to work a flexible schedule, including evening and weekend hours.
• Must earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, PTCB certification is a condition of promotion to senior technician.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist in the practice of pharmacy and perform other Pharmacy Department duties under supervision and in accordance with applicable regulations and company policies.
• Use pharmacy systems to enter patient and drug information, process prescriptions, and ensure information is entered correctly.
• Retrieve, count, and pour pharmaceutical drugs; verify medications and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Report prescription errors immediately to the pharmacist and follow company procedures for errors and the Quality Improvement Program.
• Follow the Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register related sales on the assigned cash register and collect and handle cash as required.
• Assist customers with locating over-the-counter products and respond to customer questions and issues.
• Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims and perform other assigned clerical duties.
• Assist with inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments.
• Maintain knowledge of asset protection techniques and file claims for pharmaceutical shipment overages, shortages, order errors, and damaged goods.
• Support pharmacists in administering clinical services, including collecting and properly labeling blood or urine samples when required.
• Help coordinate clinical services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Assist the Pharmacy Manager and Staff Pharmacist in building relationships with local medical providers and conducting outreach to healthcare groups and care facilities.
• Keep the Pharmacy Department adequately supplied, clean, neat, and orderly.
• Maintain respectful relationships with coworkers, comply with company policies and procedures, and complete special assignments and other assigned tasks.
• Earn and maintain PTCB certification through the designated training program and/or obtain state-required certification or registration; PTCB certification is required for promotion to senior technician if not otherwise earned.
• Attend training, complete assigned PPLs, acquire continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.
• When PTCB certified, assist with and coach pharmacy technicians in pharmacy-system operations and cashiers in pharmacy-register operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed