Certified Pharmacy Technician

Walgreens • Winter Springs, FL

4d • $18 - $24

About The Position

In accordance with state and federal regulations, the Certified Pharmacy Technician assists the pharmacist under direct supervision in the practice of pharmacy and performs other Pharmacy Department duties in accordance with company policies and procedures. The role uses pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, the technician also assists with and coaches pharmacy technicians in operating pharmacy systems and cashiers in operating pharmacy cash registers. The technician models and delivers a distinctive and delightful customer experience.

The position supports prescription processing, pharmacy workflow, inventory management, clinical services, customer service, and Pharmacy Department upkeep. It requires compliance with applicable laws, Walgreens policies, the Pharmacy Code of Conduct, and Good Faith Dispensing policy. The technician also participates in training and continuing education and maintains knowledge and skills in healthcare and pharmacy.

Requirements

• Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
• Must be willing to work a flexible schedule, including evening and weekend hours.
• Must earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; PTCB certification is otherwise required as a condition of promotion to senior technician.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Engage customers and patients by greeting them, offering assistance with products and services, resolving issues, and answering questions.
• Model and share customer service practices, build relationships with valuable customers, and provide assistance locating over-the-counter products when possible.
• Assist the pharmacist under supervision in accordance with state, federal, and company policies, and comply with the Walgreen Co. Pharmacy Code of Conduct.
• Use pharmacy systems to enter patient and drug information accurately, fill prescriptions by retrieving, counting, and pouring drugs, verify medicines, and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures for pharmacy errors and the Quality Improvement Program.
• Follow the Walgreen Co. Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register related sales on the assigned cash register and collect and handle cash as required.
• Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and efficiently, and perform clerical duties as assigned by the Pharmacy Manager.
• Support inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments; apply asset-protection techniques and file claims for overages, shortages, order errors, or damaged prescription drugs.
• May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and help coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Help maintain relationships with the local medical community through provider detailing and outreach to healthcare providers and groups, retirement homes, and nursing homes.
• Maintain the Pharmacy Department's supplies and ensure it is clean, neat, and orderly.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or meet state-required certification or registration requirements; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend training, complete requested PPLs, obtain continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed