Certified Pharmacy Technician

Walgreens • Walker, LA

4d • $18 - $24

About The Position

In accordance with state and federal regulations and under the pharmacist’s direct supervision, the Certified Pharmacy Technician assists in the practice of pharmacy and performs other Pharmacy Department duties according to company policies and procedures. The role uses pharmacy systems to obtain patient and drug information and process prescriptions. A PTCB-certified technician may also assist with and coach pharmacy technicians and cashiers on pharmacy systems and pharmacy cash registers. The technician models and delivers a distinctive customer experience.

The position includes assisting with prescription processing and dispensing, customer service, pharmacy workflow, inventory management, claims, clerical tasks, and coordination of clinical services. The technician also supports Pharmacy Department upkeep and helps maintain relationships with the local medical community.

The technician earns and maintains PTCB certification through the designated training program and/or state-required certification or registration, attends assigned training, completes requested PPLs, obtains continuing education credits, and maintains knowledge of healthcare and pharmacy developments. The role requires a flexible schedule, including evening and weekend hours.

Requirements

• Fluent in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, PTCB certification is required as a condition of promotion to senior technician.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Greet and assist customers and patients, resolve customer issues, answer questions, and model customer-service best practices.
• Develop strong relationships with valuable customers.
• Under pharmacist supervision, assist in the practice of pharmacy in accordance with applicable laws and company policies, and comply with the Walgreen Co. Pharmacy Code of Conduct.
• Use pharmacy systems to enter patient and drug information, ensure information is entered correctly, fill prescriptions, verify medication, and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Immediately report prescription errors to the pharmacist on duty and follow company error-reporting and Quality Improvement Program procedures.
• Follow the company’s Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register related sales on the assigned cash register, collect and handle cash as required, and help customers locate over-the-counter products when possible.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims in a timely manner and perform assigned clerical duties.
• Assist with inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset protection techniques and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
• May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate clinical services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Help maintain relationships with local medical providers and healthcare organizations through provider detailing and outreach.
• Help keep the Pharmacy Department stocked, clean, neat, and orderly.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend assigned training, complete requested PPLs, obtain continuing education credits, and maintain healthcare and pharmacy knowledge.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed