Certified Pharmacy Technician

Walgreens • Stockton, CA

6d • $19 - $26

About The Position

In accordance with state and federal regulations, the Certified Pharmacy Technician assists the pharmacist under direct supervision in the practice of pharmacy and performs other Pharmacy Department duties in accordance with company policies and procedures. The role uses pharmacy systems to obtain patient and drug information and process prescriptions. PTCB-certified technicians may assist and coach pharmacy technicians in operating pharmacy systems and cashiers in operating pharmacy cash registers. The technician models and delivers a distinctive and delightful customer experience.

The position supports pharmacy operations by entering and checking patient and drug information, filling prescriptions, helping maintain workflow, reporting prescription errors, processing manual third-party claims, handling appropriate calls, supporting inventory management, and maintaining the Pharmacy Department. The technician may also assist with clinical services and relationship-building with the local medical community. Training includes earning and maintaining PTCB certification or other required state certification or registration, completing assigned training, and keeping healthcare and pharmacy knowledge current.

Requirements

• Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
• Must be willing to work a flexible schedule, including evening and weekend hours.
• Must earn and maintain PTCB certification through the designated training program and/or meet state-required certification or registration requirements; PTCB certification is required as a condition of promotion to senior technician if not otherwise earned.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist under direct supervision and in accordance with state, federal, and company policies and procedures.
• Use pharmacy systems to obtain patient and drug information and process prescriptions.
• Enter patient and drug information accurately; retrieve, count, and pour medications; verify medicines; and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Immediately report prescription errors to the pharmacist on duty and follow company error-reporting and Quality Improvement Program procedures.
• Follow the Walgreen Co. Pharmacy Code of Conduct and Good Faith Dispensing policy.
• Register related sales on the assigned cash register and collect and handle cash as required.
• Assist customers in locating over-the-counter products when possible, answer questions, resolve issues, and provide helpful customer service.
• Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims in a timely and efficient manner and perform assigned clerical duties.
• Support inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments.
• Use company asset-protection techniques and file claims for pharmaceutical shipment overages, shortages, order errors, or damaged goods.
• May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate clinical services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Assist the Pharmacy Manager and Staff Pharmacist in maintaining relationships with local medical and healthcare providers through detailing and outreach.
• Help maintain the Pharmacy Department by ensuring adequate supplies and keeping the area clean, neat, and orderly.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or required state certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend assigned training, complete requested PPLs, acquire continuing education credits, and maintain current healthcare and pharmacy knowledge.
• If PTCB certified, assist with and coach pharmacy technicians and cashiers in operating pharmacy systems and cash registers.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed