Certified Pharmacy Technician
About The Position
Hy-Vee is hiring a Certified Pharmacy Technician to support pharmacists in preparing and distributing prescription medications accurately, professionally, and with care. The position involves prescription processing, insurance billing, customer service, and inventory management while maintaining confidentiality and regulatory compliance. This is a fast-paced retail pharmacy role with multiple tasks throughout each shift, including filling prescriptions, answering telephone calls, and assisting customers. Safety training is provided. Employment is contingent upon successful completion of a pre-employment drug screen.
Requirements
- High school diploma or equivalent.
- Certification as a licensed technician through a certified national program; continuing education requirements must be maintained to keep the license active.
- Ability to apply logical and scientific thinking to solve problems involving abstract and concrete variables.
- Ability to perform arithmetic, algebraic, and geometric calculations accurately.
- Ability to compose original correspondence, follow technical manuals, and evaluate technical data.
- Ability to counsel and advise customers and interact professionally with patients, healthcare providers, and team members.
- Ability to maintain discretion and integrity when handling confidential patient information.
Nice To Haves
- Previous experience as a pharmacy technician or pharmacy clerk.
- Vaccination certification is required if administering vaccines, as required by law.
Responsibilities
- Provide prompt, friendly customer service and make customer interactions positive.
- Handle customer inquiries that do not require a pharmacist’s expertise and judgment.
- Accept written prescription orders and telephoned refill requests at the supervising pharmacist’s discretion.
- Contact doctors’ offices to take or request refill prescriptions as needed.
- Gather and maintain accurate patient information needed to prepare prescriptions.
- Assist pharmacists in preparing prescription drug products for dispensing.
- Prepare and affix labels to prescription containers and prepare prescriptions for mailing.
- Prepare and submit insurance claims and assist with third-party insurance billing and troubleshooting.
- File prescriptions after dispensing and report medication errors to appropriate personnel.
- Order, receive, check in, and stock pharmacy supplies; log invoices as necessary.
- Perform cash transactions accurately.
- Administer vaccines as allowed by law and with required certification where applicable.
- Maintain cleanliness of the pharmacy and dispensing area.
- Protect customers’ private medical information in accordance with HIPAA.
- Follow statutes and regulations pertaining to pharmacy technicians.
- Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
- Assist in other store areas as needed and take on assigned special projects.
- Follow personal hygiene and dress standards and Hy-Vee policies and store guidelines.
- Report to work as scheduled and on time.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
