Certified Pharmacy Technician

Walgreens • Webster Groves, MO

9d

About The Position

Assists the pharmacist, under direct supervision and in accordance with state and federal regulations and company policies, with pharmacy practice and department duties. Uses pharmacy systems to obtain patient and drug information and process prescriptions. PTCB-certified technicians may also assist and coach pharmacy technicians and cashiers in using pharmacy systems and pharmacy cash registers. Models and delivers a distinctive customer experience while supporting pharmacy operations, inventory management, clinical services, and relationships with the local medical community. Maintains PTCB certification or obtains certification as specified, completes assigned training and continuing education, and keeps current with healthcare and pharmacy developments. Must be fluent in reading, writing, and speaking English, except in Puerto Rico. Requires willingness to work a flexible schedule, including evening and weekend hours. The role will remain open until filled. Compensation depends on factors including geography, skills and abilities, education, and experience. Benefits information is available at jobs.walgreens.com/benefits.

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; PTCB certification is a condition of promotion to senior technician if not otherwise obtained.
• Comply with applicable state and federal regulations and company policies and procedures.

Nice To Haves

• Six months of experience in a retail environment is preferred.
• Prior work experience with Walgreens is preferred.
• Good math skills for accurately counting, measuring, and weighing medications are preferred.
• Good computer skills are preferred.
• Knowledge of store inventory control is preferred.
• PTCB certification is preferred.

Responsibilities

• Engage customers and patients by greeting them, offering assistance, resolving issues, and answering questions.
• Model and share customer-service practices with team members, build relationships with valuable customers, and help customers locate over-the-counter products.
• Assist the pharmacist in pharmacy practice in accordance with state and federal regulations and company policy; review and comply with the Walgreen Co. Pharmacy Code of Conduct.
• Use pharmacy systems to enter patient and drug information accurately; retrieve, count, and pour medications, verify prescriptions, and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow; promptly report prescription errors and follow company error and Quality Improvement Program procedures.
• Follow the Good Faith Dispensing policy during applicable prescription-dispensing activities.
• Register sales on the assigned cash register and collect and handle cash as required.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and efficiently, and perform clerical duties assigned by the Pharmacy Manager.
• Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset-protection procedures and file claims for shipment overages, shortages, order errors, and damaged prescription drugs.
• May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and help coordinate services with Walgreens healthcare clinics and external providers.
• Help develop and maintain relationships with local medical professionals and organizations through provider outreach and detailing.
• Maintain the Pharmacy Department’s supplies and ensure it is clean, neat, and orderly.
• Comply with company policies and procedures, maintain respectful coworker relationships, and complete special assignments and other assigned tasks.
• Earn and maintain PTCB certification through the designated training program or state-required certification/registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend training, complete manager-requested PPLs, obtain continuing education credits, and maintain healthcare and pharmacy knowledge and skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed