Certified Pharmacy Technician

Hy-Vee, Inc.•Eagan, MN

3d•$19 - $24•Onsite

About The Position

The Certified Pharmacy Technician supports pharmacists in the accurate, professional, and careful preparation and distribution of prescription medications. The role includes prescription processing, insurance billing, customer service, and inventory tasks while maintaining confidentiality and regulatory compliance. This is a fast-paced retail pharmacy position involving multiple tasks throughout a shift, including filling prescriptions, answering telephone calls, and assisting customers. Night and weekend shifts are required. The position requires a high school diploma or equivalent and certification as a licensed technician through a certified national program. The technician must maintain continuing education requirements to keep the license active. Previous pharmacy technician or pharmacy clerk experience is preferred. Vaccination certification is required where applicable if administering vaccines. Employment is contingent on successfully completing a pre-employment drug screen.

Requirements

High school diploma or equivalent.
Certification as a licensed technician through a certified national program; continuing education requirements must be maintained to keep the license active.
Ability to apply logical and scientific thinking to solve problems involving abstract and concrete variables.
Ability to perform arithmetic, algebraic, and geometric calculations accurately.
Ability to compose original correspondence, follow technical manuals, and evaluate technical data.
Ability to counsel and advise customers and interact professionally with patients, healthcare providers, and team members.
Ability to maintain discretion and integrity when handling confidential patient information.
Ability to frequently stand and walk throughout a shift, including extended periods at a pharmacy counter or workstation.
Ability to count, pour, package, and label medications and fill prescriptions under pharmacist supervision in accordance with state and federal regulations.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, point-of-sale transactions, and cleaning duties.
Night and weekend shifts required.
Successful completion of a pre-employment drug screen is required for employment.

Nice To Haves

Previous experience as a pharmacy technician or pharmacy clerk.
Vaccination certification, required if administering vaccines where required by law.

Responsibilities

Provide prompt, friendly customer service and respond to customer inquiries that do not require a pharmacist’s expertise or judgment.
Accept new written prescriptions and telephoned refill requests at the supervising pharmacist’s discretion.
Contact doctors’ offices to take or request refill prescriptions as needed.
Gather and maintain accurate patient information required to prepare prescriptions.
Assist pharmacists in preparing prescription drug products for dispensing; prepare and affix labels, and prepare prescriptions for mailing.
Prepare and submit insurance claims and assist with third-party insurance billing and troubleshooting.
File prescriptions after dispensing and report medication errors to appropriate personnel.
Order, check in, and stock pharmacy supplies, and log invoices as necessary.
Perform cash transactions accurately.
Administer vaccines as allowed by law and with required certification where applicable.
Maintain cleanliness of the pharmacy and dispensing area.
Protect confidential customer medical information in accordance with HIPAA and adhere to statutes and regulations pertaining to pharmacy technicians.
Work cooperatively with colleagues to support customer satisfaction and a pleasant work environment.
Assist in other store areas as needed and take on special projects as assigned.
Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.