Certified Pharmacy Technician - Phone Support

Onco360•New Hyde Park, NY

1d•Remote

About The Position

This is a Full Time remote opportunity for a Certified Pharmacy Technician to join our phone support team. After an initial onsite training period, the role will be performed remotely. The starting salary is $22.00 per hour and up. The company offers quarterly incentive bonuses and a $500 bonus for technicians who obtain their CPhT and/or CPhT-ADV credentials. Onco360, a closed-door specialty pharmacy, is seeking compassionate professionals with outstanding customer service skills who are confident speaking with patients and providers on the phone.

Requirements

Good interpersonal skills
Excellent verbal, written and customer service skills
Ability to work independently, meet deadlines and be flexible
Good organizational skills and detail oriented
Knowledge of medical terminology (including sig codes and Roman numeral), brand and generic names of medications and general pharmacy terminology
Ability to perform tasks accurately and efficiently when inputting information
Licensed/registered pharmacy technician or as required by state law
Basic math and analytical skills
Intermediate typing/keyboarding skills
Pharmacy Technician: 1+ years

Nice To Haves

PTCB Certification
Registered Pharmacy Technician

Responsibilities

Assist health care providers and patients by phone, answering questions and requests.
Communicate with patients and physician office staff to coordinate medication refill deliveries.
Work with Insurance companies regarding rejected claims and prior authorizations.
Serve as a primary contact for calls to patients and physicians.