About The Position

Under the direct supervision of a licensed pharmacist, receives, verifies, and enters prescription orders into the pharmacy computer application; processes refill requests; answers telephone and serves as liaison with customer healthcare centers. Assists with processing of prior authorizations and third party payor medication rejections.

Requirements

  • High School diploma or GED
  • Must be a current Certified Pharmacy Technician – State of North Carolina

Nice To Haves

  • National Pharmacy Technician Certification
  • 3 years pharmacy experience
  • Should be familiar with medical terminology
  • Excellent communication skills

Responsibilities

  • Enters orders accurately into patient medication profile in pharmacy computer application
  • Contacts healthcare center staff when necessary to clarify clerical issues
  • Processes refill requests
  • Generates labels and reports as required
  • Answers telephone promptly and directs calls to appropriate staff
  • Organizes and prioritizes work assignments
  • Assists with processing of prior authorizations and non-covered medications
  • Documents prior authorizations as required
  • Maintains updated controlled substance files
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