About The Position

The Certified Pharmacy Technician II provides daily supportive services to the Department of Pharmacy in accordance with hospital policies and procedures, Kentucky pharmacy laws, and other regulatory requirements. The technician supports continuous quality improvement, completes competency assessments, demonstrates commitment to customer service and patient safety, and responds to requests promptly and efficiently. Duties include medication distribution, including controlled substances; automated dispensing cabinet (ADC) restocking; sterile and non-sterile compounding; communication with hospital staff; inspections; and reporting unsafe practices to leadership. The position supports inpatient pharmacy operations and patient care units, including medication preparation, labeling, dispensing support, inventory management, deliveries, compounding, ADC problem resolution, and controlled-substance reconciliation. It also includes mentoring and precepting students and new technicians, participating in staff orientation and policy development, and facilitating investigational drug studies with pharmacist or other staff assistance. Work is performed under the supervision of pharmacists and pharmacy leadership, with reporting to the Inpatient Pharmacy Supervisor or Sterile Compounding Supervisor.

Requirements

  • High school diploma or GED/equivalent.
  • Registered as a pharmacy technician with the Commonwealth of Kentucky.
  • Current board certification by the Pharmacy Technician Certification Board or National Healthcare Association; certification is not required for second-year students and/or licensed pharmacy interns.
  • Eligibility for Technician II designation requires advancement within hospital pharmacy practice under the UofL Pharmacy Technician Career Ladder.
  • Complete required sterile-compounding and extemporaneous-compounding training, including hazardous medications, and demonstrate competency at the frequency specified by pharmacy leadership.

Nice To Haves

  • Completion of a formal Pharmacy Technician educational program and/or an associate’s degree.

Responsibilities

  • Provide supportive services to the inpatient pharmacy.
  • Assist with filling, processing, and dispensing medications by labeling medications and bulk supplies, applying ancillary labels, and following bagging procedures; a pharmacist performs the final check.
  • Answer phones according to established etiquette and route calls to appropriate personnel.
  • Charge or credit patients for medications through the computer system.
  • Unit-dose medications accurately and efficiently, including cleaning the compounding area, restocking supplies, documenting compounding records, and preparing correctly labeled doses for pharmacist verification.
  • Prepare medications for loading into automated dispensing cabinets (ADCs) and unload medications using barcode scanning.
  • Fill inventory requests for nursing-unit ADCs and floor stock, and fill patient-specific drawers using the appropriate bins and census profile.
  • Support drug inventory processes, including ordering, rotation, and restocking dispensing areas with drugs and supplies.
  • Maintain a clean and orderly work area, including a sterile environment.
  • Complete nursing-unit and inventory inspections as assigned; restock kits and crash-cart trays as required.
  • Fill controlled-substance orders, reconcile discrepancies, and close all loops daily.
  • Monitor medication activity for potential drug diversion and report discrepancies to a pharmacist or pharmacy leadership.
  • Deliver medications, including controlled substances, to nursing-unit ADCs on schedule and for emergent needs.
  • Help ensure efficient and accurate medication delivery to patient-care areas, including checking the tube system with each delivery and transporting medications to the appropriate location.
  • Prepare and package hazardous medications and follow applicable USP 795/797/800 safety measures.
  • Use aseptic technique and follow department policies and procedures when compounding sterile products.
  • Mentor new pharmacy technicians, pharmacy technician students, and pharmacy students.
  • Provide guidance to certified pharmacy technicians and IPPE pharmacy student rotations as needed.
  • Precept pharmacy technician students.
  • Follow hospital and pharmacy policies and procedures.
  • Investigate and resolve ADC-related issues.
  • Use inventory management systems and carousels to resolve drug-distribution issues.
  • Cover assigned shifts based on departmental needs.
  • Facilitate investigational drug studies with assistance from a pharmacist or other involved personnel.
  • Complete sterile-compounding training, including hazardous medications, and demonstrate competency at the frequency set by the Sterile Compounding Supervisor.
  • Complete extemporaneous-compounding training, including hazardous medications, and demonstrate competency at the frequency set by pharmacy leadership.
  • Participate in orientation of new staff members.
  • Contribute to policy and procedure development as requested by pharmacy leadership.
  • Maintain satisfactory working relationships with pharmacy leadership, pharmacy staff, and other departments.
  • Attend departmental staff meetings.
  • Perform tasks under the supervision of pharmacists and pharmacy leadership and report to the Inpatient Pharmacy Supervisor or Sterile Compounding Supervisor.
  • Adhere to the Pharmacy Services Agreement and company policies, procedures, and standards of conduct.
  • Comply with HIPAA privacy and security requirements and maintain confidentiality.
  • Perform other duties as assigned.
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