Certified Peer Support Supervisor (Remote) - Federal Reentry Program - Raleigh, NC
About The Position
CLF Consultants LLC (CLFC Healthcare and Communications) seeks a certified peer support supervisor to lead and support a nationwide team of virtual certified peer support specialists serving a federal community reentry program supporting the U.S. Department of Justice, Federal Bureau of Prisons, Community Treatment Services. This is a fully remote, non-clinical peer supervision role. All services are delivered virtually by telephone and secure video. This opportunity offers a fully remote nationwide setting, a flexible, self-set schedule, engagement with a federal reentry mission, use of an agency secure delivery platform, non-clinical supervision, and a potential multi-year engagement.
Requirements
- Current certification as a peer support specialist, plus certification or formal qualification as a peer support supervisor, or an equivalent recognized supervisory credential (documentation required).
- Documented supervised peer support experience, such as the supervised-hours threshold required for peer supervisor certification.
- Lived experience of recovery from a mental health condition, a substance use disorder, or both, and/or lived experience with the justice system.
- Experience supervising, mentoring, or leading peer specialists or a comparable team.
- Strong organizational and communication skills.
- Reliable internet, private confidential workspace, and video-capable device.
Nice To Haves
- Supervisory experience in a reentry, correctional, or community-based peer support setting.
- Familiarity with quality assurance and coverage planning.
- Bilingual ability.
Responsibilities
- Provide peer supervision and ongoing support to a team of certified peer support specialists delivering virtual services.
- Monitor service quality, peer boundaries, and adherence to program standards; coach specialists and support their growth.
- Support accurate, timely documentation and reporting across the team through the program's secure system.
- Serve as the escalation point for coverage, scheduling, and participant-need questions, and coordinate reassignments when a peer match is needed.
- Help onboard and orient new specialists and support a consistent, participant-centered approach.
- Coordinate with CLFC program management on staffing coverage, performance, and continuous improvement.
Benefits
- Flexible, self-set schedule
- Federal reentry mission
- Agency secure delivery platform
- Non-clinical supervision
- Potential multi-year engagement
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
