Certified Peer Support Specialist

Heartland Center For Behavioral Change•Kansas City, MO
•$19 - $20•Onsite

About The Position

The Certified Peer Support Specialist delivers peer support services to consumers with substance use problems in a residential substance use treatment setting. Services are directed toward goals in each consumer’s individualized treatment plan and are intended to promote respect, trust, empowerment, recovery, and informed decision-making. Assignments may be at one or multiple treatment sites and may involve travel. The specialist assists consumers in their personal recovery, including addressing denial, recognizing feelings and behavior, encouraging personal responsibility, and making constructive use of leisure time. Work may include promoting recovery and resilience, teaching and modeling symptom-management and problem-solving skills, applying stages-of-recovery concepts to support self-determination, and facilitating group education sessions. Services must comply with Missouri Department of Mental Health, CARF, and other applicable regulatory requirements. The position works under the general supervision of a program manager, with performance reviewed through observation, reports, and staff conferences.

Requirements

  • Currently recognized by the Missouri Department of Mental Health as a Certified Missouri Peer Specialist or by the Missouri Credentialing Board as a Missouri Recovery Support Specialist-Peer.
  • No employment consideration for individuals who are currently, or have been within the past two years, under the supervision of a Federal, State, County, or Municipal Corrections Department, or who have pending felony or misdemeanor charges other than minor traffic charges.
  • If driving is required, maintain a valid current driver's license and automobile insurance, and be insurable under the agency's motor vehicle insurance policy.
  • Meet minimum employment qualifications established by applicable regulatory agencies.
  • Ability to establish professional and therapeutic rapport and assist consumers with tact, patience, respect, and understanding.
  • Ability to act decisively to protect consumers, assess crisis situations, and take appropriate action.
  • Ability to work effectively with diverse cultures and backgrounds and respect individual differences.
  • Knowledge of the substance use recovery process and ability to apply its principles when assisting others.
  • Ability to collect and analyze information to make decisions concerning consumer treatment.
  • Skill in resolving conflicts and negotiating with others.
  • Ability to motivate and engage consumers in recovery.
  • Knowledge of current resources available to people with substance use problems.
  • Ability to accept constructive criticism and positive feedback.
  • Ability to manage a caseload of people with substance use problems.
  • Ability to communicate effectively orally and in clear, legible writing.
  • Ability to maintain organized records and appropriately handle confidential information.
  • Ability to recognize and address potential ethical problems ethically.
  • Ability to plan and organize working time effectively and work autonomously or with minimal direction.
  • Proficiency using computers and basic software.

Responsibilities

  • Provide culturally sensitive recovery support services aligned with needs identified in individualized treatment plans.
  • Monitor and document consumer participation and progress toward treatment plan goals in the electronic health record in a timely, clear, concise, and organized manner.
  • Share lived recovery experience, model successful recovery behaviors, and support the use of recovery tools.
  • Maintain professional ethical and behavioral standards and continue professional development.
  • Help consumers identify strengths and personal resources, and set and achieve recovery goals.
  • Maintain confidentiality of consumer information.
  • Support consumers in finding and maintaining competitive integrated employment.
  • Build and maintain professional rapport and therapeutic relationships with consumers and, as appropriate, their family members.
  • Help consumers connect with other consumers and their communities to develop support and information networks.
  • Support consumer independence, choice, and proactive participation in recovery.
  • Assist consumers with participation in health and wellness activities.
  • Maintain effective communication and cooperative working relationships with staff, public assistance and social service organizations, consumers, families, guardians, other agencies, and the public.
  • Attend work as scheduled and comply with attendance policies.
  • Dress in appropriate business attire and maintain a professional appearance.
  • Perform other related work as assigned.
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