Certified Peer Support Specialist

BEHAVIORAL HEALTH SERVICES INCGardena, CA
Hybrid

About The Position

The Certified Peer Support Specialist utilizes their experiences as a recipient of mental health and/or SUD treatment services to enhance the recovery efforts of clients while serving as a member of a multidisciplinary team that shares practical and personal experience, knowledge and insight related to illness management, life skills, and the lifelong process of recovery.

Requirements

  • High School Diploma or G.E.D.
  • At least one year of experience working in a social service setting serving individuals in early recovery.
  • Certification must be in a substance abuse treatment field, with two years of experience providing substance abuse and integrated services to individuals with co-occurring disorders.
  • Must have life experience of being in recovery or have had a family member in recovery and be willing to disclose.
  • Training and/or personal experience in substance abuse programs and treatment, relapse prevention, harm reduction, motivational interviewing and 12-Step programs.
  • Well-organized person with basic clerical and good alphanumeric filing skills.
  • Prefer job background which includes people contact, both face-to-face and by telephone.
  • Data entry and word processing experience or will train on the job with the requirement that employee demonstrates a learning curve resulting in computer skills adequate for this position within three months of hire.
  • Must have a valid California driver license and liability insurance if driving personal vehicle on BHS business.
  • Able to stand, bend, stoop, squat and reach for purpose of performing duties such as handling materials stocked on shelves, filing and handling and sorting mail.
  • Routinely lift and move items weighing up to twenty-five pounds; is expected to ask for assistance and use dolly or cart and any heavy items.
  • Vision, hearing, manual dexterity and eye-hand coordination adequate for recordkeeping, writing, and using telephones, computers, and office machinery.
  • Able to move about the facility and other off-site locations.

Nice To Haves

  • Bilingual Spanish preferred.

Responsibilities

  • Aids clients in becoming accustomed to program routine.
  • Assists clients with finding information and filling out forms as needed.
  • Conveys respect for cultural and lifestyle diversities of clients and staff.
  • May accompany clients to activities inside the program or in the community.
  • May serve as support when a client has an appointment off premises.
  • Provides engagement and outreach to current or potential clients, and families in the community.
  • Performs screening assessments of clients and presents at team meetings.
  • Provides expertise from personal experience in the areas of substance abuse and co-occurring disorders recovery to interdisciplinary team.
  • Completes all charting and documentation as contractually required and in timely manner as dictated by program requirements.
  • Provides services in the field/office environment, while carrying a small caseload, and participates in regularly scheduled staff meetings.
  • Serves as part of the on-call team, fulfilling all work requirements of this program component.
  • Complies with all BHS and program rules, policies and procedures including HIPAA standards and 42 CFR.
  • Serves as a mentor to clients, and families to promote empowerment and hope, and while drawing on own experiences as a consumer to build trust and commonality provides peer counseling and support.
  • Promotes a team culture characterized by openness to clients’ experiences and encouragement of self- determination throughout treatment planning process.
  • Provides education and support to clients about stigma and ways to combat it, and advocates for clients by educating about grievance or complaint procedures.
  • Provides education and support to family members, including peer and family run support groups.
  • Serves as liaison between the team and consumer-run programs, and encourages clients’ use of these.
  • Serves as part of the on-call team, fulfilling all duties of this program component, and provides services after- hours as required by contract, and provide ongoing ‘side-by-side’ services related to skills development.
  • Maintains knowledge of best practices by reading appropriate publications, attending seminars, conferences, and other training as necessary.
  • Engage in behavior which supports a program setting.
  • Develop an understanding of drug and alcohol dependency, mental health, 12 Step programs, confidentiality, professional boundaries, and co-dependency.
  • Collect, analyze, report and document laboratory specimens in strict accordance with protocol.
  • Communicate clearly and effectively with clients, staffs, and others as needed.
  • Keep work, file, and storage areas well organized.
  • Maintain records and files in such a way that authorized staff can retrieve needed items without difficulty.
  • Communicate clearly with clients, staff, and others.
  • Understand cultural and socio-economic factors that inform service provision to persons with mental health and/or substance use disorders.
  • Know/learn behavioral management techniques and crisis intervention skills, and cultural competency relevant to community/communities served.
  • Utilize logical problem-solving techniques both independently and in collaboration with workers in dealing with client needs.
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