Certified Peer Support Specialist

Pathways to LifeNags Head, NC
Hybrid

About The Position

Pathways to Life, Inc. is seeking a compassionate and dependable Certified Peer Support Specialist to join our Nags Head team. The Peer Support Specialist uses personal lived experience with mental health and/or substance use recovery to provide hope, encouragement, education, and practical support to members. This position may provide services through the agency’s Peer Support Services program or as part of a Community Support Team. The Peer Support Specialist helps members recognize their strengths, develop recovery skills, access community resources, and take an active role in their treatment and recovery.

Requirements

  • Current North Carolina Certified Peer Support Specialist certification.
  • Personal lived experience with mental health and/or substance use recovery and the ability to use that experience appropriately to support others.
  • Ability to maintain clear professional boundaries.
  • Strong communication and interpersonal skills.
  • Ability to complete accurate electronic documentation within required timelines.
  • Basic computer skills and the ability to learn an electronic health record system.
  • Ability to work independently in community settings and collaborate with a treatment team.
  • Valid driver’s license, reliable transportation, and the ability to travel throughout the assigned service area.
  • Successfully complete and maintain required CPR and NCI-B certifications.
  • Complete all required agency training.
  • Be able to regularly walk, stand, or stoop.
  • Be able to occasionally lift, carry, push, or pull up to 25 pounds.
  • Be able to drive regularly to provide services in office, home, and community settings.
  • Maintain flexibility to accommodate member needs, which may occasionally include evening or weekend hours.

Nice To Haves

  • Previous experience providing peer support or community-based behavioral health services.
  • Training or experience using WMR or WRAP.
  • Familiarity with Person-Centered Planning, motivational interviewing, and recovery-oriented care.
  • Knowledge of community resources in Dare County and the surrounding area.

Responsibilities

  • Provide individual and group peer support services in members’ homes, the community, and office settings.
  • Use personal recovery experience appropriately to model hope, wellness, resilience, and meaningful change.
  • Help members identify their strengths and establish personal recovery goals.
  • Provide recovery-focused interventions using Wellness Management and Recovery (WMR) and Wellness Recovery Action Plan (WRAP) principles.
  • Teach and reinforce coping skills, symptom-management strategies, relapse prevention, self-advocacy, wellness, and independent-living skills.
  • Help members recognize triggers, identify natural supports, and create plans for maintaining stability.
  • Support members in developing WRAP plans and using wellness tools in their daily lives.
  • Assist members with accessing behavioral health, medical, housing, employment, educational, transportation, and community resources.
  • Encourage members to take responsibility for and actively participate in their recovery.
  • Participate in Person-Centered Plan development, implementation, and updates.
  • Provide services and interventions consistent with each member’s Person-Centered Plan.
  • Monitor members’ progress and communicate relevant updates to the assigned supervisor or treatment team.
  • Participate in team meetings, care coordination, transition planning, and discharge planning.
  • Support members during crisis situations under the direction of the assigned supervisor and according to agency procedures.
  • Complete accurate service notes, progress updates, incident reports, and other required documentation within agency timelines.
  • Maintain member confidentiality and comply with HIPAA, agency policies, and applicable service requirements.
  • Meet established productivity and service-delivery expectations.
  • Participate in supervision, required training, and quality-improvement activities.

Benefits

  • Health, dental, and vision insurance
  • Paid time off
  • Paid holidays
  • Retirement plan
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