About The Position

This position serves as a member of the Critical Time Intervention (CTI) Team, providing supportive counseling and time-limited intensive care coordination for a caseload of high-risk clients. Responsibilities include promoting the development of skills for coping with and managing behavioral health symptoms, providing linkage to resources, and engaging individuals in skill building. The role requires lived experience as a consumer of mental health, substance use, and/or homeless services.

Requirements

  • Lived experience receiving mental health services and a commitment to assist others in attaining recovery and wellness goals.
  • High School diploma or G.E.D.
  • Good written and verbal communication skills in English.
  • Basic computer and data entry skills.
  • Must be a Certified Peer Specialist with New York State.

Responsibilities

  • Engaging clients at hospital bedside to provide program overview and conduct intake assessments.
  • Developing rapport with clients to engage them in improving their health and wellness.
  • Participating in weekly team meetings to discuss new referrals and provide updates on enrolled clients.
  • Developing WRAP and Relapse Prevention Plans to help clients understand their patterns and triggers for use and identify interventions to deal with triggers and cravings and identify supports.
  • Acting as a role model to educate clients about self-help techniques and self-help group processes, teaching effective coping strategies and symptom management skills.
  • Providing transportation training and escorts to appointments.
  • Assisting clients in the development of community support systems and networks.
  • Providing hands-on assistance with activities of daily living.
  • Providing training in self-advocacy.
  • Supporting client goals and serving as an advocate on client’s behalf.
  • Identifying, facilitating, and securing access to needed healthcare, social services benefits, and community resources.
  • Working in collaboration with other care team members and care providers, including behavioral health, disease care management, home care, social work, and community-based organizations, to help clients achieve optimal health outcomes.
  • Embracing the team model by collaborating with members of the team and providing support as needed.
  • Utilizing evidenced based practices, such as motivational interviewing, to empower clients to grow and attain goals.
  • Implementing tasks outlined on the care plan and ensuring follow-up and continuity of care between client interactions.
  • Documenting all interventions and attempted contacts in the EHR in accordance with program standards.
  • Assessing domiciled client’s living conditions by conducting home visits.
  • Attending in-service training as requested.
  • Performing duties as assigned by supervisor.

Benefits

  • Generous benefits

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

101-250 employees

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