Certified Patient Navigator in Florida

Simbioza•Florida, FL

5d•Remote

About The Position

We are hiring a Certified Patient Navigator to support patients through their care journey in Florida. This is a telecommute / work from home position for candidates who currently reside in Florida and are certified as Patient Navigators in the state. The role requires hands-on navigation experience and strong knowledge of Medicare and Medicaid.

Requirements

Active Florida state certification as a Patient Navigator.
At least 1 year of direct experience working as a Patient Navigator.
Strong working knowledge of Medicare and Medicaid .
High school diploma or GED.
Experience using EHR systems and scheduling platforms.
Strong communication and organizational skills.
Ability to work independently in a home office environment.
Must currently reside in Florida and be legally authorized to work in the United States.

Nice To Haves

College coursework or a degree in a health-related field.
Additional experience in clinics, hospitals, care coordination, or case management.

Responsibilities

Guide patients through appointments, referrals, and follow-up care.
Assist patients with Medicare and Medicaid eligibility, benefits, and coverage questions.
Provide clear, supportive patient education and next steps.
Maintain accurate and timely patient records and documentation.
Communicate with clinics, care teams, and community partners.
Identify barriers to care and connect patients to appropriate resources.
Ensure HIPAA compliance and protect patient confidentiality.
Support patients by phone, email, and telehealth as part of a telecommute workflow.