Patient Navigator

Simbioza • Orlando, FL

22h • Remote

About The Position

We are hiring a Certified Patient Navigator to support patients through their care journey in Florida. This is a telecommute / work from home position for candidates who currently reside in Florida and are certified as Patient Navigators in the state. The role requires hands-on navigation experience and strong knowledge of Medicare and Medicaid .

Requirements

• Active Florida state certification as a Patient Navigator.
• At least 1 year of direct experience working as a Patient Navigator.
• Strong working knowledge of Medicare and Medicaid .
• High school diploma or GED.
• Experience using EHR systems and scheduling platforms.
• Strong communication and organizational skills.
• Ability to work independently in a home office environment.
• Must currently reside in Florida and be legally authorized to work in the United States.

Nice To Haves

• College coursework or a degree in a health-related field.
• Additional experience in clinics, hospitals, care coordination, or case management.

Responsibilities

• Guide patients through appointments, referrals, and follow-up care.
• Assist patients with Medicare and Medicaid eligibility, benefits, and coverage questions.
• Provide clear, supportive patient education and next steps.
• Maintain accurate and timely patient records and documentation.
• Communicate with clinics, care teams, and community partners.
• Identify barriers to care and connect patients to appropriate resources.
• Ensure HIPAA compliance and protect patient confidentiality.
• Support patients by phone, email, and telehealth as part of a telecommute workflow.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED