Patient Navigator
About The Position
Who is Spring Fertility? We’re a passionate, dedicated team of leading physicians and scientists who came from some of the best research hospitals and fertility centers around the world to become the fastest growing fertility group in the country. We offer the most patient-centric, individualized, flexible and compassionate care. Our mission is to partner with our patients to help them achieve their goals, whatever those may be. We believe everyone deserves a family if they want one, and our team is dedicated to guiding our patients on their unique journeys! Why should you join our team? We are a mission-driven organization that is looking for high performers, movers, shakers and innovators! We are working hard to create a first-class fertility practice, but we know how to have fun too! We are growing quickly and care deeply about the development of our team, both professionally and personally. We value optimism, compassion and teamwork, and above all, are united by our shared commitment to put patients first. Role Summary Our Patient Navigators partner with our Care Team in helping our patients grow their families! Our Patient Navigators work hand-in-hand with our nursing team to provide our patients with the information they need to approach their treatment cycle with confidence. They simplify an often difficult and confusing process to ensure a seamless transition to the nursing team for cycle management.
Requirements
- Bachelor’s degree
- Passion for Reproductive Healthcare
- Exceptional Communication Skills
Responsibilities
- Generate journey maps and calendars based on treatments plans
- Facilitate, track and document completion of tests and diagnostic procedures
- Develop trust and positive rapport with all new patients
- Explain complex medical process and terms in a digestible manger
- Monitor patient compliance and readiness for treatment
- Scheduling appointments
Benefits
- Competitive Medical, Dental, and Vision Plans
- Paid Time Off to enjoy “you” time!
- Commuter Benefits, Discounted rates on home, auto and pet insurance
- 401k Match with up to 4% matching
- Fertility and Parental Leave Benefits Program
- Career development with a fast-growing organization
- Paid Life and Disability Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
251-500 employees
