Certified Patient Care Assistant CCO Med Surg Float

Banner Health • Phoenix, AZ

2d • Onsite

About The Position

Banner Estrella Medical Center is seeking a Certified Patient Care Assistant for our Med Surg Clinical Care Operations (CCO), which serves as the hub of patient management for the campus. This role provides relief staffing to clinical departments, manages bed assignments, unit staffing, house supervision, and emergency preparedness. Several employee groups report to CCO, including clinical positions like RN House Supervisors, SWAT RNs, and the Resource Team (RN, PCA/CNA, HUC, and BHT), as well as non-clinical roles such as Transport, Dispatch, and Staff Placement. As a Patient Care Assistant, you will provide care to patients across various departments, including ICU, PCU, MedSurg, PACU, Medical Imaging, and the ED. Our CNAs are highly skilled, flexible, and open to educational and growth opportunities. The ideal candidate will have 1 year of acute care nursing assistant experience and possess energy, enthusiasm, and excitement. Basic Life Support (BLS) Certification for Healthcare Providers is required, meeting AHA curriculum guidelines with an in-person skills session. This is a FULL-TIME NIGHT SHIFT position (3-12 hour shifts per week from 6:00 PM - 6:30 AM). The role involves self-scheduling, weekend and holiday rotations, a $1/hour weekend shift differential, and an 18% night shift differential. A 12-month commitment is required for the sign-on bonus. Banner Estrella Medical Center is a 353-bed acute care hospital known for its innovative, fully electronic facility and its commitment to a soothing, healing atmosphere, incorporating therapies like pet therapy, aromatherapy, spiritual care, and Reiki Therapy.

Requirements

• High school diploma/GED or equivalent working knowledge.
• Current BLS certification is required.
• Current Certified Nursing Assistant (CNA) in state of practice is required for new hires and transfers.
• Requires skills and abilities typically attained with 1 year of medical clerical experience; preferably in a hospital or physician office setting, or prior experience in customer service.
• Must possess excellent organizational skills, as well as effective human relations and communication skills.
• Working knowledge of medical terminology and computer literacy and keyboarding skills is required.
• Depending on department assignment, receive a minimum passing score of 85% on ECG or EEG test with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity is required.
• Successful completion of either a unit approved basic electrocardiogram interpretation course or electroencephalographic interpretation course, or on the job training is also required.
• Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
• An Arizona Criminal History Affidavit must be signed upon hire.
• Employees working for Banner Home Care AZ must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

Nice To Haves

• In Arizona the Licensed Nursing Assistant (LNA) licensure is preferred.
• Recent healthcare experience preferred.
• Successful completion of an approved unit secretary program is preferred.
• Additional related education and/or experience preferred.

Responsibilities

• Provides assistance in activities of daily living and completes necessary tasks to promote patient health, including assisting patients with basic hygiene needs, maintaining an optimum level of mobility and providing assistance with nutritional intake as needed.
• Collects patient specimens and data, including vital signs, input/output and other delegated measurements in accordance with unit/facility policy and standards of care. Documents objective data and routine aspects of patient care. Assists in the transportation of patient specimens.
• Recognizes and reports abnormalities and/or changes in the patient’s health status and responses to treatment to a licensed professional. Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.
• Performs procedures and uses equipment as delegated by a licensed professional, consistent with demonstrated competencies and according to state scope of practice; procedures may include blood draws, foley catheters removal, EKGs, and EKG monitoring. Provides necessary supplies, support and assistance to medical staff and patients for unit specific procedures, under the direct supervision of a licensed professional.
• Performs receptionist/clerical duties to support overall operating efficiency and effective flow of communication and information throughout the department. Participates in the resolution of customer problems or collects necessary data and follows through to appropriate person for problem resolution.
• Maintains a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms. Ensures that all reports and chart forms are scanned or filed into the patient’s record. Ensures that charting forms are labeled and accessible if they are needed. Maintains adequate supplies of frequently used, patient education materials. Assists in the ordering of patient specimens. May transcribe and process physician orders effectively using the electronic medical record.
• Maintains adequate levels of office, dietary, and medical supplies and completes requisition forms when supplies need to be ordered. Reconciles supply order upon delivery. Monitors and tracks the use and whereabouts of electronic equipment such as patient ID scanners and lap top computers. Ensures that all are accounted for and in working order.
• Based on area of assignment may assist with transporting patients, including pre-operative and immediate post-operative patients to critical care unit. Participates in OR room turnover.
• This position works under supervision and has responsibility for assigned unit only. Incumbents work in a fast-paced, sometimes stressful environment with a strong focus on customer service. Interacts with staff at all levels throughout the facility, as well as patients, families and physicians.

Benefits

• Sign-On Bonus of $3000 Available for New Banner Health Certified/Licensed CNA/LNA's
• Great Place To Work® Certification™
• Health and financial security options
• 12-month commitment required for sign on bonus
• Comprehensive benefit package for all benefit-eligible positions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED