Certified Ophthalmic Asst.

SEES MANAGEMENT LLC•Knoxville, TN

just now•Hybrid

About The Position

The Certified Ophthalmic Asst. supports physicians in delivering quality patient care by performing ophthalmic testing, collecting patient histories, assisting with pre- and post-operative care, documenting clinical information in the EMR, and maintaining ophthalmic equipment. This role helps ensure efficient patient flow, accurate diagnostic data, and excellent patient service while maintaining compliance with HIPAA and organizational standards. Travel between office locations may be required.

Requirements

Associate’s or Bachelor’s degree in healthcare administration or related field preferred.
3 to 5 years of experience as an ophthalmic technician preferred.
Certified Ophthalmic Assistant (COA) required.
Strong attention to detail and ability to follow precise protocols.
Flexibility and willingness to travel between multiple locations as needed.
Ability to work independently while effectively collaborating with the healthcare team.
Exceptional organizational skills and the ability to prioritize tasks in a fast-paced environment.
Patient Experience – Understanding and anticipate the patient’s needs. Proactively strives to exceed our patient’s expectations and provide ongoing education and communication.
Proactive- Keep others informed. Ask for help when needed, brings any challenges or concerns to leadership.
Analytical mind- capable of out-of-the-box thinking to solve problems.
Professionalism- Displaying cautious, helpful and ethical behavior. Maintaining composure even under difficult and challenging circumstances.
Excellent Communication Skills – written & verbal. Focus on becoming an active listening to better understand the needs of co-workers and patients.
Drive for Results – Strives for improving the patient experience by committing to continuous improvement and doing above and beyond for optimal outcomes.
Focus on Efficiency – Utilizes technology, innovation, and process improvements to continuously improve efficiency and effectiveness.
Teamwork- Participates as a team member and establishes strong working relationships with teammates and across the organization.
Celebrates Change- Receptive to new ideas and responds to changes with flexibility and optimism.
Forward-thinking attitude – Consider how your actions and behavior influence or affect others, and how will this impact your future growth in the company.
Continues Learning and Improvement- Acknowledges own strengths and development needs and works to strengthen capabilities.
Exerting up to twenty-five pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
Have close visual acuity to perform an activity including viewing a computer terminal, extensive reading, interpretation, etc.
Must possess the physical, mental, and cognitive skills needed to complete essential tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for comprehension, problem-solving, and timely decision-making.
Must be able to be stationary for prolonged periods of time
Executes tasks independently.
Learns and memorizes tasks.
Maintains concentration/focus on tasks.
Performs task in a demanding environment requiring multi-task and prioritize work.
Must be comfortable working and interacting with large groups of people daily.
Ability to remain stationary for extended periods
Frequent use of hands, fingers, and computer equipment
Ability to communicate effectively with patients and team members
Ability to occasionally lift, carry, push, or pull up to [XX] pounds
Annual compliance training is required.
Compliance with HIPAA, OSHA, and company policies is required.
Background screening may be required based on position.
Drug screening may be required based on position and location.

Nice To Haves

Associate’s or Bachelor’s degree in healthcare administration or related field
3 to 5 years of experience as an ophthalmic technician

Responsibilities

Obtain and document comprehensive patient history, ensuring accuracy and completeness.
Follow office workup protocols to support efficient patient flow and physician needs.
Determine visual acuity and perform both automated and manual refraction for diagnostic purposes.
Perform basic lensometry to verify patient prescriptions.
Conduct pupillary assessments and basic ocular motility evaluations.
Perform visual field testing, Potential Acuity Meter (PAM) testing, and osmolarity testing.
Conduct automated keratometry and topography assessments.
Administer eye drops, ointments, and irrigating solutions as prescribed by the physician.
Measure intraocular pressure (tonometry) accurately and safely.
Perform pre-operative patient preparation and post-operative education.
Conduct ocular imaging procedures, including Optical Coherence Tomography (OCT).
Maintain and calibrate ophthalmic equipment and instruments to ensure proper functionality.
Perform administrative and clinical tasks, including entering data into the electronic medical records (EMR) system and providing direct patient services.
Recognize inconsistencies in patient symptoms or test results and report findings to the appropriate medical personnel.
Maintain strict patient confidentiality in compliance with HIPAA and company policies.
Demonstrate initiative by seeking instruction in areas of uncertainty and staying informed about evolving ophthalmic practices.
Travel to various office locations as required; dependable transportation is necessary.