Certified Nursing Assistant

SRM MANAGEMENT GROUP LLC•Knoxville, TN

23d

About The Position

The Certified Nursing Assistant enhances the SRIM experience by providing heartfelt care to residents and their families and demonstrating the organization’s golden-rule core value. The role attends to residents’ daily living needs, including assistance with activities of daily living, meal service, light housekeeping, and laundry, while encouraging independence. The position also includes supervising employees in the Resident Services Department and supporting training, performance management, and resolution of workplace concerns.

Requirements

High school diploma or GED, one to two years of related experience and/or training, or an equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small-group situations to customers, clients, and other employees.
Ability to apply common-sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
Ability to perform the essential duties satisfactorily, with reasonable accommodations where applicable.

Responsibilities

Assist residents with activities of daily living, including dressing, grooming, peri-care, toileting, and hygiene.
Interact with residents at all levels of care with empathy, kindness, compassion, and respect.
Observe residents and report changes in their health or emotional wellbeing to a supervisor.
Serve and assist residents in the dining room at breakfast, lunch, and dinner.
Initiate and participate in leisure activities listed on the activity calendar.
Maintain a clean, safe, orderly, and dignified environment for residents, families, visitors, and associates.
Perform general housekeeping, laundry, and other duties to keep the community clean, sanitary, and orderly.
Respond promptly and courteously to residents’ requests for assistance, including phone calls, and to requests from families and visitors.
Communicate effectively in a language residents can understand.
Ensure residents or their responsible parties sign residents out when they leave the community.
Identify hazards and objects or situations that could cause harm or falls, report safety hazards immediately, and maintain a safe and secure work environment.
Use good body mechanics and safe working habits.
Assist associates when requested or required and work cooperatively with associates and management.
Follow established policies and procedures during emergencies; serve as essential personnel during emergencies or inclement weather and remain at the community until released by a supervisor.
Maintain a positive and respectful attitude toward work issues, policies, procedures, residents, families, visitors, associates, and management.
Follow attendance and call-off policies, participate in training, in-service sessions, and mandatory meetings, and comply with the dress code.
Refer family and visitor inquiries about resident care issues to the immediate supervisor.
Comply with HIPAA regulations.
Assist with training and mentoring new employees.
Take initiative, seek information, offer suggestions and solutions, and take on special projects or assignments as needed.
Perform other reasonable duties as assigned or requested.
Directly supervise Resident Services Department employees, including training employees, planning and assigning work, directing work, appraising performance, rewarding and disciplining employees, addressing complaints, and resolving problems in accordance with organizational policies and applicable laws.