Certified Nursing Assistant/Personal Care Aide-PACE

Neighborhood Healthcare•Riverside, CA

38d•$23 - $32

About The Position

Neighborhood Healthcare PACE is a managed medical plan that surrounds participants with a team of physicians, nurses, social workers, therapists, and care coordinators to help them maintain good health and quality of life. The program aims to support seniors in remaining healthy at home with their families and communities. Neighborhood Healthcare is a private, nonprofit 501(c)(3) community health organization serving more than 100,000 people annually, with two PACE centers in Riverside County and capacity to serve over 650 senior participants. The PCA/CNA supports Neighborhood Healthcare PACE’s mission by providing person-centered care in day center and community settings. The role supports participants’ health, safety, independence, and quality of life through assistance with basic needs and activities of daily living, recreational activities, supervision, and escort services to appointments and other services. The position also supports daily PACE Day Center operations and promotes participant safety, dignity, independence, and engagement. The schedule is Monday through Friday, 8 a.m. to 5 p.m. The pay range is $22.88–$32.08 per hour, depending on experience. Actual compensation within the posted pay grade may vary based on factors including knowledge, skills, experience, market data, internal equity, budgetary considerations, and organizational needs.

Requirements

For the PCA pathway: high school diploma or GED.
For the PCA pathway: current Basic Life Support (BLS) certification upon hire and maintained as a condition of employment. Courses must follow American Heart Association guidelines or be provided through an approved equivalent program meeting recognized BLS standards.
For the PCA pathway: at least six months of experience as a Personal Care Aide in a professional or personal care setting.
For the PCA pathway: at least one year of experience working with frail, elderly, or medically complex populations.
For the CNA pathway: high school diploma or GED.
For the CNA pathway: active California Certified Nurse Assistant certification.
For the CNA pathway: current BLS certification from an American Heart Association-approved source upon hire and maintained as a condition of employment. The course must include an in-person, hands-on skills check with a certified instructor; online-only courses without a live skills check do not qualify.
Current CPR and First Aid certification are required for all PACE employees. First Aid training is provided at onboarding and must be renewed annually.
For the CNA pathway: at least one year of experience working with the frail elderly population.
Valid California driver’s license and proof of auto insurance.
Reliable transportation; occasional travel to meet participants at medical appointments outside regularly scheduled work hours may be needed.
Knowledge of safe, effective, participant-centered care practices and competency-based training principles.
Ability to demonstrate care techniques, observe performance, and provide clear, constructive feedback and coaching.
Ability to assess PCA performance, identify training needs, and determine when competency has been demonstrated for independent performance.
Excellent verbal and written communication skills, including composition, typing, and proofreading.
Ability to interpret written, oral, diagrammatic, or schedule-based instructions.
Knowledge of and experience working with elderly populations.
Ability to manage multiple tasks simultaneously.
Excellent planning and organizational ability.
Ability to work both as part of a team and independently.
Ability to handle highly confidential information professionally and ethically.
Ability to lift or carry 50 pounds.
Ability to stand for long periods.
Follow safety procedures, report injuries and unsafe conditions, use appropriate body mechanics, follow infection-control and blood-borne pathogen protocols, protect confidential information, comply with corporate integrity and security requirements, and report unethical, fraudulent, or unlawful activity.

Responsibilities

Perform and record routine participant care tasks, including vital signs, specimen collection, and documentation of meals, hydration, toileting, and other assigned care activities.
Document adverse events, changes in condition, behaviors, incidents, and other observations relevant to participant care, health, safety, and clinical decision-making.
Ensure documentation is timely, accurate, objective, and compliant with agency policies and regulatory requirements.
Safely escort, lift, and position participants.
Reinforce patient teaching initiated by registered nurses.
Assist with taking inventory, transferring, and stocking assigned supplies and equipment.
Consider the special needs and behaviors of different participant age groups.
Prepare and conduct recreational activities as needed.
Perform and assist with home visits, including activities of daily living, transfers, and companionship.
Accompany and escort participants to medical appointments, pharmacy services, and other PACE services, including pick-up, return trips, arrivals, departures, and transfers as needed.
Provide personal care, including toileting, bathing, eating, transferring, dressing, grooming, ambulation, mobility assistance, and one-to-one support as assigned.
Encourage participant independence and choice by providing assistance only as needed and promoting each participant’s highest level of function.
Provide continuous supervision to promote participant safety, engagement, dignity, emotional well-being, and timely response to needs.
Provide behavioral support, cues, redirection, and emotional reassurance consistent with each participant’s individualized plan of care.
Observe participants for physical, cognitive, emotional, or behavioral changes and promptly communicate concerns to appropriate licensed staff.
Assist with meal services, including serving meals and snacks, meal counts, preparing and restoring dining areas, encouraging hydration, and assisting participants during meals in accordance with infection-control and food-safety practices.
Support participants and families with courteous, compassionate assistance; respond to routine care needs within the role’s scope; facilitate communication with the care team; and promote dignity, comfort, and satisfaction.
Support participant flow in the day center, including arrivals, departures, reception, front desk coverage as needed, escorts, and coordination of participant movement.
Follow infectious disease precautions, including proper hand hygiene.
Perform assigned participant, environmental, and equipment safety responsibilities and promptly report hazards or safety concerns.
Participate in intake and assessment as needed by observing and documenting functional, cognitive, behavioral, and mobility status.
Identify and promptly report safety concerns, including fall risk, wandering or elopement risk, changes in condition, and needs for cueing or additional assistance.
Coordinate with care teams and share accountability for participant health outcomes.
Ensure care is delivered as ordered, approved, and authorized by the interdisciplinary team; monitor whether care is effective and meets participant needs.
Regularly inform the interdisciplinary team of each participant’s medical, functional, and psychosocial condition.
Attend center staff meetings and in-service educational training programs.
Support care coordination across alternative care settings by communicating pertinent information, observing and reporting changes, assisting with transitions, and collaborating with the interdisciplinary team to promote continuity, safety, and implementation of care plans.
Provide hands-on training to CNAs and PCAs, as needed, on participant care tasks covered by established competencies.
Observe and validate that CNAs and PCAs demonstrate competency in required care tasks before performing them independently.
Perform other duties as assigned.