Certified Nursing Assistant/Medical Assistant

University of ArkansasFayetteville, AR
Hybrid

About The Position

The Certified Nursing Assistant (CNA) works under the direct supervision of licensed nurses or medical providers to administer direct patient care- either in person or through telehealth- and assist with the flow of patients in the GYN/women's clinic. The job duties for this position include but are not limited to obtaining patient history, vitals and other screening procedures to prepare patients for exams and procedures; assisting medical providers; obtaining specimens/performing point of care laboratory tests; and other duties as assigned. This position holds significant responsibility as a “remote essential” role. In challenging situations such as inclement weather or emergencies, when the Pat Walker Health Center or campus needs to close, our dedicated team of medical professionals will be on standby to serve our campus community’s needs through telehealth if deemed appropriate for the patient’s complaint. The decision to conduct telehealth evaluations will depend on various factors, including the nature of the medical issue (in compliance with Arkansas State Medical Board regulations), patient preference, and the availability of resources. Our primary goal is to ensure that the UA community has access to quality healthcare even during unexpected closures. To be fully prepared for such events, all staff members must take their UA issued laptops home nightly during the work week and each weekend. This way, they can readily assist with patient access and telehealth services if the medical clinics are unexpectedly closed during the following business day. By functioning cohesively as a team, our medical units will ensure that adequate medical care remains accessible to our UA community with each team member sharing this responsibility equally. Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

Requirements

  • Formal education equivalent of a high school diploma
  • Certified as a Certified Nursing Assistant or Medical Assistant
  • At least six months of experience providing personal care to patients in a facility, home, or private services organization or working in a direct customer service role
  • Effective communication skills
  • Ability to function as a member of a team
  • Ability to assist medical providers with set up for office procedures
  • Ability to perform CLIA waived lab tests
  • Proficient ability to obtain vital signs including manual blood pressure readings, patient history, and navigating electronic medical records
  • Proof of legal authority to work in the United States on the first day of employment

Nice To Haves

  • Certification, including but not limited to that of Limited License Technologist (LLT) x-ray technician, and/or specialized training in areas of healthcare such as college health, primary care, urgent care, or GYN/Women’s Health, etc., beyond basic Certified Nursing Assistant and/or Medical Assistant certifications that are relevant to the roles and responsibilities of the daily job duties of the position
  • At least one year of experience in gynecological health
  • Outpatient clinic experience

Responsibilities

  • Obtaining patient history, vitals and other screening procedures to prepare patients for exams and procedures
  • Assisting medical providers
  • Obtaining specimens/performing point of care laboratory tests
  • Administer direct patient care- either in person or through telehealth
  • Assist with the flow of patients in the GYN/women's clinic
  • Take UA issued laptops home nightly during the work week and each weekend to assist with patient access and telehealth services if medical clinics are unexpectedly closed.

Benefits

  • University contributions to health, dental, life and disability insurance
  • Tuition waivers for employees and their families
  • 12 official holidays
  • Immediate leave accrual
  • Choice of retirement programs with university contributions ranging from 5 to 10% of employee salary
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