Certified Nursing Assistant (CNA)/Medical Assistant

University of Arkansas•Fayetteville, AR

About The Position

The Certified Nursing Assistant (CNA)/Medical Assistant works under the direct supervision of licensed nurses or medical providers to deliver in-person and telehealth patient care and support patient flow in the GYN/women’s clinic. Duties include obtaining patient histories and vital signs, performing screening procedures to prepare patients for exams and procedures, assisting medical providers, obtaining specimens, performing point-of-care laboratory tests, and other assigned duties. This is a remote-essential role requiring availability during campus closures or emergencies. When appropriate, a designated team of medical professionals will provide telehealth care in accordance with Arkansas State Medical Board regulations, the nature of the medical issue, patient preference, and available resources. Staff must take their university-issued laptops home each night during the work week and each weekend to support continuity of care and telehealth services during unexpected closures. Regular, reliable, and non-disruptive attendance and the ability to maintain collegial working relationships are essential.

Requirements

  • Formal education equivalent to a high school diploma.
  • Certification as a Certified Nursing Assistant or Medical Assistant.
  • At least six months of experience providing personal care to patients in a facility, home, or private services organization, or working in a direct customer service role.
  • Proficiency in obtaining vital signs, including manual blood pressure readings; obtaining patient history; and navigating electronic medical records.
  • Effective communication skills and the ability to function as a member of a team.
  • Ability to assist medical providers with office procedures.
  • Ability to perform CLIA-waived laboratory tests.
  • Availability during campus closures or emergencies as required for this remote-essential role.

Nice To Haves

  • At least one year of experience in gynecological health.
  • Outpatient clinic experience.
  • For the CNA/Medical Assistant II level: additional certification, such as Limited License Technologist (LLT) x-ray technician, and/or specialized healthcare training beyond basic CNA or Medical Assistant certification, relevant to the job duties.

Responsibilities

  • Obtain patient histories and vital signs, including manual blood pressure readings.
  • Perform screening procedures to prepare patients for exams and procedures.
  • Assist medical providers with office procedures.
  • Obtain specimens and perform point-of-care laboratory tests.
  • Provide direct patient care in person and through telehealth under the supervision of licensed nurses or medical providers.
  • Assist with the flow of patients in the GYN/women’s clinic.
  • Take a university-issued laptop home nightly during the work week and each weekend to support continuity of care during unexpected closures.
  • Maintain regular, reliable, and non-disruptive attendance and collegial working relationships.

Benefits

  • University contributions to health, dental, life, and disability insurance.
  • Tuition waivers for employees and their families.
  • 12 official holidays.
  • Immediate leave accrual.
  • Choice of retirement programs with university contributions ranging from 5% to 10% of employee salary.
  • Healthy work-life balance.
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