CNA and ER Registration, Med/Surg/ED

FRANKLIN GENERAL HOSPITAL•Hampton, IA

26d•Onsite

About The Position

Franklin General Hospital is seeking a Certified Nursing Assistant (CNA) / Emergency Department Registration Specialist to join their team. This unique position combines direct patient care with emergency department registration duties, providing the opportunity to make a difference in multiple ways. The ideal candidate is compassionate, adaptable, detail-oriented, and committed to delivering a five-star experience to every patient and family member.

Requirements

Current Iowa Certified Nursing Assistant (CNA) certification required
Strong computer skills required
Excellent customer service and communication skills
Ability to multitask and adapt to changing priorities
Dependable, flexible, and team-oriented attitude
Ability to maintain confidentiality and professionalism

Nice To Haves

Previous healthcare registration experience preferred but not required

Responsibilities

Assist patients with activities of daily living (ADLs)
Provide basic nursing care under the direction of licensed nursing staff
Support restorative care and promote patient comfort and independence
Help maintain a safe, clean, and healing environment
Monitor and report changes in patient conditions to nursing staff
Cross-train and assist with Emergency Department and Hospital patient registration
Management of EMS call process
Collect and enter patient demographic and insurance information accurately
Greet and assist patients and visitors in a professional, compassionate manner
Provide exceptional customer service to patients, families, and colleagues
Follow all hospital policies, procedures, and safety standards