About The Position

Conducts or supports laboratory testing to aid in the diagnosis and treatment of disease, ensuring proficiency and accuracy in all aspects of laboratory testing and following established policies and procedures. Performs and reports assigned waived, moderate, and high-complexity clinical laboratory procedures according to standard operating procedure (SOP) manuals; operates laboratory data systems and instrumentation; reviews pending work; and ensures proper specimen retention and handling. The role participates in quality control and quality management, monitors supplies and reagents, maintains and troubleshoots instrumentation, and documents required checks and maintenance. It complies with Prisma Health policies and applicable governmental and accrediting standards, maintains a safe and clean work environment, and supports organizational quality, financial, and customer-service initiatives. The technician prioritizes work, addresses customer satisfaction issues, communicates test information and critical values to the healthcare team, and may assume responsibility for section operations when a supervisor or lead technologist is absent. The role also instructs students and colleagues, supports team assignments and department initiatives, and maintains professional growth through continuing education.

Requirements

  • Associate degree in laboratory science or medical technology.
  • No experience required.
  • MLT (ASCP), MLT(ASCP)cm, or MLT (AMT) certification, or a state Medical Laboratory Technician license for team members working in Tennessee.
  • Basic computer skills, including proficiency with word processing, spreadsheets, and databases.
  • Knowledge of laboratory equipment.
  • Ability to complete required competencies within the required time frame and participate in assigned proficiency testing.
  • Data-entry skills.
  • Mathematical skills.
  • Ability to perform data conversion effectively.

Responsibilities

  • Perform and report assigned waived, moderate, and high-complexity clinical laboratory tests accurately and according to SOP manuals; escalate discrepancies.
  • Operate computerized laboratory data systems and applications, review pending work using established protocols, and ensure proper specimen retention.
  • Collect, label, handle, and process specimens according to policy; verify patient, specimen, and result identification and evaluate specimen integrity.
  • Participate in quality control and quality management, assess QC results, notify appropriate personnel of unresolved issues, and perform lookbacks when required.
  • Monitor supply and reagent inventory, document receipt and opening of supplies, track expiration dates, and use laboratory resources efficiently.
  • Operate, maintain, and perform function and operational checks on laboratory instrumentation; identify malfunctions, troubleshoot technical problems, consult appropriate individuals or service representatives, and document actions.
  • Comply with Prisma Health policies and applicable governmental and accrediting standards; complete competency assessments and respond promptly to safety violations.
  • Maintain a safe and clean working environment and support system and campus financial, customer-service, and quality initiatives.
  • Organize and prioritize tasks, recognize customer satisfaction issues, and respond or escalate appropriately.
  • Assume responsibility for section operations in the absence of a supervisor or lead technologist.
  • Instruct students, new team members, laboratory support staff, and hospital personnel in procedures, techniques, and theory.
  • Communicate effectively with laboratory leaders, pathologists, team members, and healthcare customers; communicate critical values and other pertinent information and complete required documentation.
  • Participate in continuing education, team assignments, work-unit action plans, and department goals and initiatives.
  • Perform other duties as assigned.
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