Certified Medical Assistant

Archpoint Pain•Houston, TX

20h•Hybrid

About The Position

ArchPoint Pain, a growing Physical Medicine & Rehabilitation and Interventional Pain Management clinic, is seeking an exceptional, dedicated Certified Medical Assistant (CMA/RMA/NCMA) to join their team. This role involves both clinical operations and patient flow management, as well as administrative tasks and continuity of care. The position requires a commitment to providing stellar care to patients with significant pain levels and offers opportunities for career growth and skill diversification within a friendly, positive, and vibrant team atmosphere.

Requirements

Proven clinical experience in Pain Management / Pain Medicine or a closely related outpatient specialty.
Hands-on, practical experience navigating EMR systems (Athenahealth preferred).
Willingness to work as a team to provide stellar care to patients with significant pain levels.
Ability to commit to a long-term, full-time position.
Strong multitasking abilities.
Excellent phone etiquette.
Clean communication skills.
Team-first mindset.

Nice To Haves

Active Medical Assistant credential (CMA, RMA, or NCMA).
Able to commute primarily to the main Huffmeister location, with flexibility to support the satellite clinic.

Responsibilities

Room patients, capture vital signs, and document History of Present Illness (HPI)/intake details.
Manage daily clinic schedule, monitor patient wait times, and optimize patient flow.
Verify eligibility and ensure Quality Measures (QM) are met for each patient visit.
Oversee patient urine collection (UA samples), ensure prompt delivery to the lab, and maintain restroom cleanliness.
Assist providers with specialized treatments (ESI, RFA, SCS Trials) as a Procedure Technician.
Prep patient exam rooms and stage Durable Medical Equipment (DME).
Coordinate and complete medication Prior Authorization (PA) requests.
Monitor, route, and resolve patient cases within Athenahealth messaging.
Call scheduled new patients to secure essential medical records.
Answer incoming phone calls, collect payments, input UA dipstick results, and conduct post-procedure follow-up calls.