Certified Medical Assistant

NATIVE HEALTH•Phoenix, AZ

1d•Hybrid

About The Position

The Psychiatric Certified Medical Assistant (PCMA) supports psychiatric providers and helps ensure the efficient operation of the Psychiatric Clinic. This position rooms patients, prepares them for appointments, and performs back-office clinical duties such as collecting baseline data, including vital signs, maintaining accurate clinical records, and helping manage provider caseloads. Under the direct supervision of the Behavioral Health Coordinator and the general oversight of a psychiatric provider, the PCMA works closely with the care team to deliver team-based, patient-centered care in accordance with best practices and NATIVE HEALTH (NH) policies. This role helps maintain a therapeutic, efficient clinical environment that supports both providers and patients throughout treatment.

Requirements

Must be certified as a Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), National Certified Medical Assistant (NCMA), or Certified Clinical Medical Assistant (CCMA).
Must have a high school diploma or equivalent.
Must be either a certified phlebotomist or willing to become certified.
Must have a least one (1) year of experience navigating the HIV health system in Maricopa County.
Must have experience navigating and working in a clinical setting.
Must be familiar with working in a team environment.
Experience working with electronic health record (EHR) systems and other relevant software programs for documentation, scheduling, and communication.
Ability to accurately enter and retrieve data while maintaining confidentiality and HIPPA compliance.
Must possess a valid and unrestricted Arizona driver’s license (within 30 days of hire if applicant is from out-of-state) with no DUI/DWI or reckless driving convictions in the last five years. No more than two at-fault accidents in the last three years. Must maintain a valid Arizona driver’s license during employment. Must be insurable under NATIVE HEALTH’s liability auto policy.
Must pass a criminal background check and obtain a Class I Fingerprint Clearance Card within the initial ninety (90) calendar days of employment and retain a valid card while employed with NATIVE HEALTH.
Must pass substance abuse testing upon employment and submit to random testing during employment.
Must provide an updated immunization (IZ) record at the time of employment.
Must have a current (within 12 months) Tuberculosis (TB) skin report upon employment and provide an annual update.
Must obtain BLS certification within (90) calendar days of employment and maintain certification during employment.

Nice To Haves

An associate's degree or higher in social work is preferred.
Being bilingual in Spanish is preferred but not required.

Responsibilities

Provide and promote excellent customer service to visitors, patients, clients, and staff in person and on the phone.
Screens patients, documents findings in the electronic medical record system, and alerts the practitioner to special care needs.
Responsible for conducting community screening events and providing referrals for prevention services.