Certified Medical Assistant, Full Time, First Shift, Holmes Sleep Medicine

UC Health•Cincinnati, OH

8d•Onsite

About The Position

This is a full-time, first-shift position for a Certified Medical Assistant in Sleep Medicine. The role involves both administrative and clinical duties, focusing on patient care, scheduling, and providing information related to tests and procedures. The Medical Assistant will be an integral part of the clinical office staff, performing tasks delegated by licensed personnel and providing direct patient care as needed.

Requirements

High School Diploma, Graduate of a medical assistant program, minimum required.
Certified or Registered Medical Assistant from AAMA, NHA, NCCT, NAHP, ARMA, AMT.
Seven - eleven months equivalent experience preferred.
Excellent written and verbal communication skills.
Must be able to communicate clearly with patients of all education levels.
Ability to react calmly and effectively in emergency situations.
Ability to work without close supervision and to set own priorities.
Ability to manage multiple tasks and successfully meet deadlines.
Ability to utilize electronic health record software

Responsibilities

Engages in population appropriate communication.
Has knowledge of growth and development milestones and tasks.
Gives clear instructions to patients/family regarding treatment.
Involves family/guardian in the assessment, initial treatment and continuing care of the patient.
Identifies any physical limitations of the patient and deploys intervention when necessary.
Recognizes and responds appropriately to patients/families with behavioral health problems.
Interprets population related data and plans care appropriately.
Identifies and responds appropriately to different needs resulting from, unique psychological needs or those associated with religious / cultural norms.
Performs treatments, administers medication or operates equipment safely.
Recognizes and responds to signs/symptoms of abuse or neglect.
Assist in the implementation of age-appropriate care for specific patient population including provision of direct patient care as part of the clinical team
Obtain vital signs, EKG's, laboratory specimens and other necessary information as required for proper evaluation of patient in accordance with the Medical Assistant competencies utilizing universal precautions at all times.
Assists the provider in documenting notes, orders and prescriptions by setting them up in the Electronic Medical Record. All documents, prescriptions, and orders will be pended to the provider to review, edit, and sign as appropriate.
Prepare and maintenance of the clinic area to include but not to limited to: cleaning and stocking examination rooms, daily setup and securing of computer (laptops) equipment, and maintenance of diagnostic equipment.
Return routine patient telephone calls such as prescription refills or pre-certification for medication as directed from the Electronic Medical Record with appropriate and timely documentation regarding actions taken.
Coordinate ancillary services such as diagnostic testing/imaging, hospital procedures and/or admission, additional patient visits, and acquisition of pertinent medical records.
Maintain positive, professional and cooperative demeanor throughout all interactions with patients, staff, physicians and members of management.
Maintains safe, secure, and healthy work environment by following and enforcing standards and procedures; complying with legal regulations.
Maintain patient confidence and protect operations by keeping patient care information confidential.
Understands and adheres to the legal responsibilities and requirements with the medical assistant role.
Seeks knowledge and understanding of quality measures and patient experience.
Using computer applications
Answering telephones
Greeting patients
Updating and filing patient medical records
Coding and filling out insurance forms
Scheduling appointments
Arranging for hospital admissions and laboratory services
Handling correspondence, billing, and bookkeeping