Certified Medical Assistant (CMA) Duke Urgent Care-Knightdale

Duke Careers • Durham, NC

69d • Onsite

About The Position

Duke Urgent Care Knightdale is a dedicated urgent care clinic that provides comprehensive medical care for infants, children, and adults with minor injuries and illnesses. Our experienced team of doctors is available to treat a variety of conditions when your primary care provider is unavailable, during after-hours, or when your health concern is not severe enough to require emergency services. We offer a convenient and efficient alternative for patients seeking prompt medical attention in a comfortable, accessible setting. Whether it's a minor injury, illness, or a non-emergency medical need, Duke Urgent Care Knightdale ensures quality care without the long wait of an emergency room visit.

Duke Health is committed to compassionate care that changes the lives of patients, their loved ones, and the greater community. Duke Primary Care offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina. Duke University Health System is designated as a Magnet organization and has received numerous accolades for nursing excellence and advocacy for specialty nursing certification. Duke University Health System has over 6000 registered nurses.

Requirements

• High school or GED graduation required.
• Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required.
• BLS required.
• Good customer service skills.
• Ability to understand and follow oral and written instructions.
• Working knowledge of sterile techniques and special procedures.
• Working knowledge of procedures and techniques involved in administering routine and special treatments to patients.
• Working knowledge of sanitation, personal hygiene and basic health and safety precautions.
• Working knowledge of infection control procedures and safety precautions.
• Age specific competencies.
• Daily clinic preparation process; registration, scheduling, charge posting, order entry.
• Able to document and communicate pertinent information.
• Ability to establish and maintain effective working relationships with patients and clinic staff.
• Typing skills.
• Medical terminology.

Nice To Haves

• Graduation from accredited Medical Assistant program strongly preferred.
• Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred.
• At least 1 year of clinical experience as a Medical Assistant in a clinical setting (for Level II).
• At least 3 years of clinical experience as a Medical Assistant in a clinical setting (for Level III).
• 1 year of experience will be provided for an Associate degree in Medical Assisting.
• Applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III.
• Ability to independently seek out resources and work collaboratively (for Levels II and III).

Responsibilities

• Answer telephones
• Greet patients
• Update and file patient medical records
• Fill out insurance forms
• Handle correspondence
• Schedule appointments
• Arrange for hospital admissions
• Arrange for laboratory services
• Handle billing and bookkeeping
• Take medical histories and recording vital signs
• Explain treatment procedures to patients
• Prepare patients for examinations and procedures
• Assist the physician during the examination and procedures
• Collect and prepare laboratory specimens
• Perform basic laboratory tests on the premises
• Dispose of contaminated supplies
• Sterilize medical instruments
• Promote patient/family understanding of the educational content and his/her involvement in the plan of care, and document in patient record
• Prepare and administer medications as directed by a physician
• Authorize drug refills as directed
• Telephone prescriptions to a pharmacy
• Draw blood
• Prepare patients for x-rays, tests and procedures
• Take electrocardiograms
• Remove sutures/ staples
• Change sterile and non-sterile dressings

Benefits

• Relocation Assistance (based on eligibility)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED