Certified Medical Assistant (MA-C)

Proliance Surgeons•Seattle, WA

2d•Hybrid

About The Position

At Proliance Surgeons - Orthopedic Specialists of Seattle, we believe great patient care starts with a supported and appreciated team. We foster a collaborative, respectful culture where employees are encouraged to grow, learn, and pursue new opportunities. In addition to meaningful work and pathways for professional development, we prioritize employee appreciation with perks like free coffee, weekly complimentary lunches, an annual holiday party, and other team-building events, because we believe a positive, connected workplace matters. Travel between Wallingford and Ballard offices required, based on business needs. The Medical Assistant (MA) serves as a patient care coordinator and advocate, maintaining clinical supplies, documentation, and optimal patient flow to ensure a positive patient experience. This role follows OSHA/WISHA and other compliance and regulatory guidelines.

Requirements

High school graduate or equivalent
Graduate of an accredited Medical Assistant Program required
Current Washington State Medical Assistant Certification required
Basic knowledge of medical terminology and medications
Basic computer proficiency and accurate data entry
Strong interpersonal, communication, and customer service skills
Ability to maintain professionalism, empathy, and confidentiality (HIPAA compliance)
Excellent organizational, time management, and problem-solving abilities
Flexibility and adaptability in a fast-paced clinical environment
Demonstrated commitment to teamwork, learning, and quality patient care

Nice To Haves

1-2 years’ experience in a medical office preferred
Familiarity with electronic medical records preferred

Responsibilities

Prepare exam rooms, instruments, and equipment, ensuring cleanliness and sufficient supplies.
Dispose of contaminated materials and sterilize medical instruments per infection control standards.
Obtain vital signs, patient history, and chief complaints.
Position patients for exams and procedures.
Collect and prepare laboratory specimens.
Perform other patient care duties as assigned.
Assist providers with in-office procedures, maintaining a sterile field and aseptic technique.
Position or hold patients as needed during procedures or imaging.
Hand instruments to the provider and assist as directed.
Accurately chart all relevant information in the electronic medical record (EMR).
Report test results to patients per physician instruction.
Handle patient calls, post-op follow-ups, and voicemail messages promptly (preferably same day, within 24 business hours).
Maintain thorough documentation of all encounters and communications.
Coordinate diagnostic testing and care with other facilities as ordered.
Complete patient disability and FMLA forms.
Facilitate communication with referring providers and specialists.
Maintain and restock supplies and equipment.
Support team duties and assist with special tasks as assigned.