Certified Medical Assistant - Heart Center Clinic

McLaren Health Care•Mount Pleasant, MI

About The Position

Under general supervision and according to established policies and procedures, the Certified Medical Assistant provides patient care by performing or assisting with medical procedures and tests that support the examination and treatment of patients. Duties include taking vital signs, assisting with procedures and treatments, administering injections, and performing venipuncture. The role also performs clerical duties to support efficient clinic operations. The Medical Assistant prepares examination rooms and supplies, organizes forms, gathers patient histories, prepares patients and equipment for visits, and documents interventions and other relevant information in patient charts or the computer system. In collaboration with providers, the Medical Assistant performs tests and procedures as directed, assists with prescriptions and referrals, and supports routine gynecological exams, physicals, and office visits. The role is expected to meet service excellence standards through prompt, courteous communication and cooperation with patients, families, and staff, while contributing to continuous quality improvement.

Requirements

High school diploma or equivalent and six months of experience as a Medical Assistant or Patient Care Technician; alternatively, a high school diploma or equivalent and completion of a medical assistant, emergency medical technician, nurse assistant, licensed practical nurse, armed services medic, or patient care technician program.
For clinics with the Rural Health Designation, Basic Life Support certification from the American Heart Association, American Red Cross, or Canadian equivalents (MHC-approved resuscitation certification providers) is required within six months of hire.
For positions designated as float positions, travel to or between clinics is required.

Nice To Haves

Certified Medical Assistant (CMA) through the American Association of Medical Assistants (AAMA), or Registered Medical Assistant (RMA) through the American Medical Technologists (AMT).
Electronic medical record experience.
One year of experience working in a medical office with multiple providers.
Previous experience working in a medical office of the same specialty.

Responsibilities

Respond promptly, professionally, and courteously to customers’ needs.
Communicate and cooperate effectively with patients, families, and staff.
Contribute to continuous quality improvement efforts.
Prepare examination rooms, turn on computer terminals, and stock rooms with supplies.
Organize forms for physicals and other visits.
Collect patient histories and prepare patients and necessary equipment or supplies for visits.
Document interventions, patient and family responses, medications dispensed or prescribed, vital signs, and other relevant information in patient charts or the computer system.
Administer EKGs, PFTs, immunizations, and medicines; draw blood; and perform other tasks as directed.
Obtain approval for and phone in prescriptions as directed.
Complete laboratory slips and referral forms as directed.
Assist with routine procedures for gynecological exams, physicals, and office visits.