Certified Medical Assistant | Remote | $17/hour | Starts 08/06/26

Carenet Health•,

7d•$17•Remote

About The Position

Carenet Health is seeking a Certified Medical Assistant for a remote, work-from-home position. This role involves receiving and responding to prescription refill requests through various communication channels, verifying their accuracy, and preparing and dispensing refills. The ideal candidate is passionate about healthcare, empathetic, patient-focused, and enjoys interacting with patients, providers, and pharmacies. This position requires strong computer skills, excellent customer service, and the ability to adhere to schedules and quality metrics.

Requirements

High school graduate or GED equivalent
Must be certified by the American Association of Medical Assistants or as a Registered Medical Assistant by the American Medical Technologists.
At least 1 year experience working as a Medical Assistant in a clinical or medical office environment
Knowledge of medical terminology and medications
Strong computer experience (data entry, screen navigation, keyboarding), including working in an Electronic Medical Record or Electronic Health Records
Experience with Microsoft Outlook (email) and Word
Excellent customer service skills
Ability to adhere to daily schedules and duties
Excellent oral and written communication skills
Excellent demonstration of caring and compassion
Must have reliable internet connection (Satellite and 5G connections are not acceptable)

Responsibilities

Receive and respond to prescription refill requests through various communication channels, including phone, email, fax, and Telephone Encounter.
Verify the validity and accuracy of prescription refill requests received, ensuring compliance with regulatory guidelines.
Prepare and dispense prescription refills accurately and efficiently, following established organizational protocols and procedures.
Demonstrate exceptional customer service skills when interacting with internal and external stakeholders, providing clear and comprehensive information.
Compile and analyze data to track key performance indicators related to prescription refill processing, presenting findings to departmental leadership, and identifying trends.
Adhere to assigned schedules and quality metrics, maintaining productivity and efficiency in prescription refill processing.
Provide administrative support to clinical staff and managers for special projects, studies, and reports related to medication refill programs.
Collaborate with interdisciplinary teams to optimize workflow efficiency and enhance patient care outcomes.