Certified Medical Assistant (CMA) - Dallas Primary Care

Wellstar•Dallas, TX

About The Position

The Medical Assistant works under the direction of the Physician, Clinical Lead, Clinical Nurse Supervisor, Nurse Supervisor, and/or Office Manager. The role anticipates patients’ needs and symptoms and provides care under a physician’s direction, including preparing patients for examinations, assisting with treatments, coordinating tests and follow-up care, documenting treatment in the medical record, and explaining patient instructions to patients and families. The Medical Assistant demonstrates competency in serving patients of all ages, from neonates through geriatric patients, and may perform additional duties involving front-office registration, laboratory testing, and radiology in a specialty setting. The position includes clinical and non-clinical duties, diagnostic imaging, laboratory work, and patient liaison responsibilities. It calls for relationship-based, culturally responsive, patient-centered care, effective teamwork and collaboration, ongoing professional development, and support for evidence-based practice and the effective use of resources. The role may include cross-training team members and serving as a preceptor for Medical Assistants or students.

Requirements

High school diploma or equivalent.
Current Medical Assistant credential after successfully passing an examination from AAMA, AMT, NHA, or NCCT; required upon hire.
Basic Life Support (BLS) certification.
Complete the required OSHA training course for operators of radiology equipment within 60 days of hire.
Work experience in a practice setting.
Specific experience in the practice specialty.
Organized and attentive to detail.
Able to work quickly and efficiently to support patient comfort and satisfaction.
Able to communicate and understand verbal and written English.
Basic computer skills and ability to use technology to support clinical care.
Able to adhere to the WellStar Credo and Code of Conduct.

Nice To Haves

Graduation from an accredited medical assistant program.
Graduation from a newly formed medical assistant program that intends to seek CAAHEP or ABHES accreditation.
Radiology experience; training may be provided within the first 60 days.
Phlebotomy certification; training may be provided within the first 60 days.

Responsibilities

Register patients upon arrival and perform necessary registration operations.
Prepare equipment and rooms, assist physicians with patient treatment, take vital signs, and perform other patient-preparation duties.
Rotate among clinical and non-clinical areas, including the laboratory, x-ray, and front office.
Attend to patients’ safety needs and cross-train other team members.
Perform radiographic and other diagnostic imaging procedures; prepare and position patients, use proper techniques including radiation protection, obtain physician-ordered views, review images for identification and quality, and maintain logs and documentation.
Start laboratory equipment, maintain required logs, perform ordered laboratory and point-of-care tests, draw blood, stock supplies, and complete quality-control and cleaning procedures.
Provide relationship-based, patient-centered care that adapts to patients’ age, gender, condition, and cultural needs; partner with patients and families and keep patient goals central to care.
Coordinate and document safe, quality patient care through timely documentation and respectful, inclusive interdisciplinary communication.
Complete required competency assessments and education; may precept new Medical Assistants or students and model professionalism.
Promote evidence-based practice, comply with organizational policies and clinical standards, and participate in data collection and practice-related inquiry.
Plan for patient care across the care continuum and participate in developing protocols and procedures when called upon or through self-initiation.
Support efficient and effective use of human and material resources.