Certified Medical Assistant (CMA) - Duke Primary Care Timberlyne

Duke Careers•Chapel Hill, NC

11d•Onsite

About The Position

The Certified Medical Assistant functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The Certified Medical Assistant performs routine administrative and patient care supportive duties in a Health System medical practice that assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly.

Requirements

Certified Medical Assistant certification is required prior to beginning position.
Strong customer service skills with the ability to follow both oral and written instructions.
Ability to lift heavy items and assist with transporting patients in stretchers or wheelchairs.
Knowledge of sterile techniques and procedures relevant to the work performed.
Familiar with the procedures for administering both routine and special patient treatments.
Understanding of sanitation, personal hygiene, and basic health and safety practices for clinic environments.
Knowledge of infection control procedures and safety measures, with age-specific competency.
Responsible for daily clinic tasks such as registration, scheduling, charge posting, and order entry.
Able to document and communicate information clearly while building effective relationships with patients and staff.
Typing skills and knowledge of medical terminology (Levels II and III).
Ability to independently seek resources and work collaboratively with others.
High school or GED graduation is required.
Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required.
BLS required.

Nice To Haves

Graduation from an accredited Medical Assistant program is strongly preferred (Level I).
Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) is strongly preferred (Levels II and III).
At least 1 year of clinical experience as a Medical Assistant in a clinical setting (Level II).
At least 3 years of clinical experience as a Medical Assistant in a clinical setting (Level III).
1 year of experience will be provided for an Associate degree in Medical Assisting (Level III).
Applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III.

Responsibilities

Collects medical histories, monitors vital signs, explains treatments to patients, and prepares them for exams and procedures.
Assists medical staff, gathers and prepares lab samples, conducts basic lab tests, performs EKGs, removes sutures/staples, changes dressings, educates patients and families about care, and documents in records.
Disposes of contaminated supplies, processes instruments, cleans medical equipment, calls in prescriptions, prepares and gives medications as instructed by the doctor, and handles prescription refills.
Performs other clinical tasks as assigned by the doctor.
Greets patients, answers calls, schedules appointments (including arrival in Maestro Care), checks out patients, and handles referral scheduling.
Coordinates hospital admissions, lab services, and updates medical records.
Completes forms, manages billing tasks like receiving copays and collecting balances, handles correspondence, and orders supplies.
May assist with clinic activities, such as Joint Commission or fall prevention efforts, and participate in clinic committees.