Certified Medical Assistant

Frederiksted Health Care Inc • Frederiksted, St Croix

12d • Onsite

About The Position

The Certified Medical Assistant (CMA) is a multi-skilled health professional who will work interdependently with other health care professionals to provide quality health care to the patients of FHC. The CMA is educated and trained to perform both administrative and clinical skills in the medical care environment. Must have good communication and customer service skills, knowledge of medical terminology, possess the ability to use business office equipment and to remain calm during an emergency. FHC will only hire Medical Assistants, with designated and recognize certification from the National Health Career Association (NHA). CMAs are unlicensed personnel and may only perform basic administrative, clerical and technical/clinical support services. As an unlicensed person, the CMA cannot assess, diagnose, prescribe treatment or perform any task that is invasive in nature. The CMA will practice under the Chief Medical Officer’s (CMOs) license and will operate as a part of the clinical nursing staff. Patients and Staff shall refrain from referring to the CMA with the title of ‘Nurse’; it is illegal to refer to the CMA as a ‘Nurse’ or any other generic term that implies or leads an individual to believe that they are nurses. Inappropriate use of the title is a Class B misdemeanor under law. The CMA will, however, operate as a member of the nursing staff. Direct task supervision of the CMA falls under the senior licensed staff nurse who in turn reports to the Director of Nursing (DON). Not a Supervisory role.

Requirements

• Graduation from high school or GED certificate
• Medical Assistant Certification from an accredited institution, is a must.
• Designated and recognize certification from the National Health Career Association (NHA).
• Phlebotomy, CPR skills, OSHA standards, communication skills using appropriate medical terminology, information collection, and management, planning and organizing, accuracy, customer service skills, teamwork, initiative, adaptability, and confidentiality.
• Computer literate and be capable of learning software used to manage electronic health records.
• Strong multi-tasking skills, conflict resolution experience, customer service or patient relations experience, and quick response/accurate data entry to present treatment plans to patients in a short time frame.

Nice To Haves

• Some colleges preferred.
• CMA externs with no experience may be afforded six (6) months of on-the-training to acquire BLS and NHA.
• Bilingual E/S desirable.

Responsibilities

• Operates computer systems to accomplish assigned database entries and other office tasks; answers call, and greets patients.
• Updates and maintains patients and other practice-specific information.
• May also be responsible for updating patient medical records, and adding written accounts from physicians or nurses based on exams and any lab tests in the EHR system.
• Works with tracking referrals and arranges hospital admissions and outside referrals for the physician.
• Perform BLS when indicated: Operate the Automated External Defibrillator (AED) with regard to BLS/CPR administration
• Vital signs to include: height and weight measurement, visual acuity screening (Snellen Eye Chart)
• Administration of medication via the following routes with a verified written order: oral, intradermal (Excluding Controlled Substances)
• Subcutaneous vaccines: intramuscular vaccines, vitamin B12 and Depo-Provera® (medroxyprogesterone), inhalation – Metered Dose Inhaler (MDI) and nebulizer
• Application and removal of bandages/dressings
• Removal of sutures (if demonstrated competence)
• Perform ear lavage
• Prepare patients for examination
• Shave and disinfect treatment sites
• Perform electrocardiogram (ECG) test - (CMA will not interpret results)
• Data entry in Electronic Health Records (EHR)
• Phlebotomy/lab draw (if covered in training, certified, and demonstrated competence)
• Bedside/fasting glucose monitoring
• Urinalysis
• Pregnancy testing
• Hemoglobin A1C testing
• Perform other basic office services covered by standing orders authorized by the CMO
• Maintain supply and medication inventory log, Crash cart inventory, Stock exam rooms as needed
• Tracking referrals, Hospital follow-up calls, Ob/Gyn administrative tracking
• Provide wound care (once instructed and demonstrated competence)
• Sterilize instruments
• Provide patient education (content must be pre-approved/scripted by the physician)
• Safeguards patient privacy and confidentiality.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED