Certified Medical Assistant (CCMA, RMA, or EMT)

Orthopaedics East•Greenville, NC

1d•Onsite

About The Position

Orthopaedics East & Sports Medicine Center is seeking a Certified Medical Assistant (CCMA, RMA, or EMT) to join their team. This role is responsible for assisting physicians and physician assistants with patient care, as well as handling clerical, environmental, and organizational tasks in a professional and efficient manner. The position emphasizes optimal patient care in alignment with the Practice’s core values. The role begins with a 90-day probationary period. The company is an equal opportunity employer.

Requirements

Successful completion of a post-secondary medical assisting program with current certification from one of the following agencies: the American Association of Medical Assistants (AAMA-CMA); the Commission on Accreditation of Allied Health Education Programs (CAAHEP); the Accrediting Bureau of Health Education Schools (ABHES), CMA designation; the American Medical Technologists (AMT), Registered designation; or the National Center for Competency Testing (NCCT), NCMA designation — OR EMT Certification with experience.
CPR certification.
Nursing skills necessary to provide care appropriate to the age and condition of the patient.
Basic computer skills.
Experience in maintaining confidentiality in dealing with sensitive issues.
Proven ability in making sound and accurate judgments in problem solving work issues.
Successful record of follow through on commitments and demonstrated dependability.
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to complex technical problems.
Systems Thinking — Understanding how components of the platform interact and how changes in one area affect overall outcomes, reliability, and security.
Ownership & Accountability — Taking initiative on features and incidents end-to-end, monitoring and assessing one’s own work, and taking corrective action without prompting.
Active Listening — Giving full attention to stakeholders and teammates, understanding requirements being conveyed, and asking clarifying questions as appropriate.
Reading & Writing Comprehension — Understanding and producing clear technical and work-related documentation.

Nice To Haves

One year of experience with EMR systems.

Responsibilities

Gathers and documents patient information regarding reason for visit and any pertinent data for the orthopaedic visit.
Controls patient flow for MD/PA, including escorting patients to the appropriate areas such as the exam room, x-ray, x-ray waiting, and/or cast room.
Ensures the patient is prepared and properly positioned for exam, and that supplies are in the room before the MD/PA arrives.
Obtains x-rays, notes, and reports for the visit, and orders appropriate x-rays as prescribed by MD/PA.
Provides direct patient care for dressing changes, suture removal, and splint and cast removal as directed.
Assists MD/PA with procedures, including injections, dressing changes, pin removal, reductions, and minor surgeries.
Completes pre-op paperwork and packets, and schedules referrals and diagnostic testing as directed by the provider.
Obtains test results and notifies patients of results under provider direction.
Performs instrument maintenance and autoclaving procedures per protocol.
Documents in the chart all transactions that take place between clinical staff and the patient and/or family members.
Manages message boxes to ensure medication questions and patient questions are answered the same day.
Stocks and cleans rooms as necessary and complies with OSHA and safety guidelines in the policy and procedures manuals for infection control in handling and disposing of infectious/hazardous waste materials.
Maintains professional relationships with MD/PA and other team members, in written and oral communications.
Other duties as assigned.