Certified Medical Assistant (CMA) Duke Primary Care-Morrisville

Duke•Chapel Hill, NC

2d•Onsite

About The Position

Duke Primary Care-Morrisville seeks to hire a Certified Medical Assistant (CMA) who will embrace our mission of Advancing Health Together. At Duke Primary Care Morrisville, our dedicated health care team—including family care doctors, nurse practitioners, and physician assistants—provides comprehensive medical care for patients of all ages. We offer a range of services, including annual physical exams, health screenings, preventive care, and diagnostics. Our team supports smoking cessation and treats acute illnesses like flu and colds while administering immunizations, including annual flu shots and travel vaccinations. We also provide diabetes education, nutrition counseling, and women’s health services, such as PAP smears and breast exams. For infants, children, and adolescents, we deliver well-childcare, routine check-ups, and school physicals, ensuring holistic management of conditions like allergies, asthma, and diabetes for all our patients. The Certified Medical Assistant (CMA) functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The CMA performs routine administrative and patient care supportive duties in a Health System medical practice, they assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly.

Requirements

High school or GED graduation required.
Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required.
BLS required.
Good customer service skills.
Work requires the ability to understand and follow oral and written instructions generally acquired through a high school education and medical assistant programming.
Heavy lifting and the ability to transport stretcher and wheelchair patients may be required.
Working knowledge of sterile techniques and special procedures that are applicable to work performed.
Working knowledge of procedures and techniques involved in administering routine and special treatments to patients.
Working knowledge of sanitation, personal hygiene and basic health and safety precautions applicable for work in a clinic setting.
Working knowledge of infection control procedures and safety precautions.
Age specific competencies.
Daily clinic preparation process; registration, scheduling, charge posting, order entry.
Able to document and communicate pertinent information
Ability to establish and effective working relationships with patients and clinic staff
Typing skills
Medical terminology

Nice To Haves

Graduation from accredited Medical Assistant program strongly preferred.
Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred.
No experience required. (Level I)
Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting. (Level II)
Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting. (Level III)
1 year of experience will be provided for an Associate degree in Medical Assisting.
Applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III.
Ability to independently seek out resources and work collaboratively (Levels II and III)

Responsibilities

Answer telephones
Greet patients
Update and file patient medical records
Fill out insurance forms
Handle correspondence
Schedule appointments
Arrange for hospital admissions
Arrange for laboratory services
Handle billing and bookkeeping
Taking medical histories and recording vital signs
Explaining treatment procedures to patients
Preparing patients for examinations and procedures
Assisting the physician during the examination and procedures
Collect and prepare laboratory specimens
Perform basic laboratory tests on the premises
Dispose of contaminated supplies
Sterilize medical instruments.
Promote patient/family understanding of the educational content and his/her involvement in the plan of care, and document in patient record
Prepare and administer medications as directed by a physician
Authorize drug refills as directed
Telephone prescriptions to a pharmacy
Draw blood
Prepare patients for x-rays, tests and procedures
Take electrocardiograms
Remove sutures/ staples
Change sterile and non-sterile dressings