Certified Medical Assistant (Bilingual Spanish/English)

Kinston Community Health•Kinston, NC

3h•Hybrid

About The Position

Kinston Community Health Center is seeking a dedicated and reliable Certified Medical Assistant (Bilingual Spanish/English) to join our team. In this role, you’ll have the opportunity to make a meaningful impact while enjoying a consistent Monday–Friday schedule, 3 weeks of PTO, 10+ paid holidays, and a 4% 401(k) match. A Certified Medical Assistant provides support to patients, physicians, nurses, and other medical staff by performing administrative and clinical duties under the direction of the provider. Administrative duties may include scheduling, rescheduling appointments, and maintaining medical records. Clinical duties may include, preparing the treatment room for patient exams, recording patient medical history, and cleaning and sterilizing medical equipment. KCHC will provide training on the Electronic Health Record system.

Requirements

High School Diploma or equivalency
Completion of an accredited medical assistance certification program required
Certified Medical Assistant with AAMA (American Association of Medical Assistants) required
1+ years; combined education/experience in a healthcare setting as a substitute for minimum experience.
Strong written and verbal communication skills.
Ability to work collaboratively with internal departments and community partners.
Knowledge of Electronic Health Record.
Proficient in Microsoft Office Suite
Must be able and comfortable working in a variety of settings including, but not limited to clinical environments and office spaces.
Must be able to work nights and weekends as departmental needs arise.
Act in accordance with the KCHC Employee Handbook, policies and procedures, and all applicable federal and state laws.
Promptly report any known or suspected violations of compliance/safety standards.
Must successfully pass required background checks in accordance with organizational policy.
Must comply with all organizational credentialing and screening requirements.

Nice To Haves

Associates degree preferred
Associate's degree in Medical Assisting preferred
CPR certification preferred or certification attained within the first 6 months of employment.
Bilingual in Spanish and English is preferred

Responsibilities

Maintain strict confidentiality regarding patient records while utilizing a team-based, collaborative approach to care.
Schedule appointments, make patient calls, conduct home visits, and assist with transportation as needed.
Accurately measure and record patients' vital signs.
Conduct effective patient interviews, including obtaining medical history and chief complaints.
Prepare patients for examinations and perform routine screening tests both in the clinic and on the mobile health unit, in accordance with clinical protocols.
Support provider efficiency by performing delegated tasks such as scheduling, returning patient phone calls, and completing documentation or paperwork as directed.
Accurately prepare and administer medications and injections under appropriate practitioner authorization.
Engage patients, families, and caregivers in understanding, setting, and monitoring self-management care plans in ways that are culturally and linguistically appropriate.
Demonstrate professionalism, personal responsibility, and respect toward patients, families, and coworkers through behavior and appearance.
Ensure compliance with all OSHA and HIPAA guidelines in clinical settings.
Properly dispose of biohazard and contaminated waste in accordance with OSHA standards.
Maintain active BLS certification and perform CPR effectively when required.
Keep patient exam rooms clean, organized, and stocked with appropriate supplies and equipment.
Collect and prepare specimens to ensure accurate laboratory testing.
Sterilize instruments properly as needed to maintain clinical safety.
Apply principles of comprehensive, community-based, patient-centered care coordination that is developmentally, culturally, and linguistically appropriate.
Other duties as assigned.