Certified Medical Assistant (CMA), Department of Family Medicine, Rowan-Virtua SOM (Mt Laurel, NJ)

Rowan University • Mount Laurel, NJ

3d • Hybrid

About The Position

The Certified Medical Assistant (CMA) plays a vital role in delivering high-quality, patient-centered care in a busy outpatient Family Medicine practice. This position supports physicians and clinical staff through a blend of medical, clerical, and reception responsibilities. The CMA ensures smooth patient flow, accurate documentation, and compassionate service aligned with Rowan Medicine’s mission and regulatory standards. Under physician direction and within State Regulations, the CMA may administer vaccinations and intramuscular/subcutaneous injections.

Requirements

• High school diploma or equivalent.
• Completion of an accredited Medical Assistant program.
• Current CMA certification (AAMA, AMT, NHA, NCCT).
• Eligibility under NJ regulations to administer intramuscular/subcutaneous injections.
• Demonstrated competency in injection techniques.
• Proficiency in phlebotomy.
• Current BLS certification.
• Strong knowledge of medical terminology and clinical procedures.
• Experience with electronic health records.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Compassionate, patient-focused demeanor.

Nice To Haves

• One year of experience as a Medical Assistant in a clinical setting.
• Pediatrics: knowledge of pediatric vaccines, schedules, administration, and triage.
• Familiarity with EPIC.

Responsibilities

• Prepare exam rooms and sterilize instruments and equipment.
• Prepare patients for visits, including escorting patients to exam rooms, obtaining history and chief complaint, and recording vitals (height, weight, temperature, blood pressure, pulse).
• Perform diagnostic tests per standing orders: EKGs, blood draws, vision/hearing screenings, urine dips, PFTs.
• Administer vaccines and injections as delegated under State Regulations.
• Maintain clinical supply inventory and notify supervisor when ordering is needed.
• Assist physicians and nurses during examinations and procedures.
• Collect, label, and prepare laboratory specimens.
• Support minor surgical procedures and wound care.
• Ensure outside test results are available for physician review.
• Document all clinical information accurately in the EMR.
• Provide clinical services within scope and training, including laboratory testing, vision and audiology screenings, ECGs, phlebotomy and specimen processing, and allergy screening.
• Clean and maintain medical equipment.
• Schedule appointments and manage patient flow.
• Maintain accurate patient records and verify demographics and insurance.
• Answer phones and assist patients with professionalism and warmth.
• Handle billing, coding, co-pay collection, batching, and deposit preparation.
• Obtain referrals, pre-authorizations, and pre-certifications.
• Coordinate prescription requests and document physician-directed refills.
• Manage incoming/outgoing mail and prepare charts for next-day visits.
• Open/close the office and manage security systems as assigned.
• Maintain a clean, organized, and professional front office environment.
• Arrange patient services at outside facilities (surgeries, testing, etc.).
• Sign in/out of answering service daily.
• Demonstrate compassion, dignity, and respect in all interactions.
• Maintain a customer-focused approach to patient care.
• Attend mandatory trainings and maintain competency in all office systems.
• Uphold HIPAA and confidentiality standards.
• Assist with onboarding and training of new staff.
• Perform additional duties as assigned.

Benefits

• Comprehensive State health and dental benefits
• State pension
• Generous paid time off and holidays
• Tuition reimbursement for employees, spouses, and dependents attending Rowan University (Glassboro campus; undergraduate only for spouse/dependents)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED