Certified Medical Assistant (Saraland)

AltaPointe Health•Saraland, AL

4d•Onsite

About The Position

This role involves providing direct patient care and administrative support within a medical setting. The Certified Medical Assistant will be responsible for a variety of tasks including patient assessment, medication administration, record keeping, and patient communication. The position requires adherence to professional ethics and customer service guidelines, with additional duties that may vary by location. The role also emphasizes the importance of clinical supervision, timely documentation, and participation in performance improvement activities.

Requirements

Possesses current certification for a Certified Clinical Medical Assistant or equivalent.
Previous medical/health front desk experience preferred.
Must be able to stand for long periods of time, continuously bend, stoop, kneel, crouch, reach and lift at least 10 pounds.
Must have visual acuity in at least one eye and manual dexterity.
Must have the ability to communicate verbally, withstand continual deadlines, concentrate, and maintain accuracy in spite of frequent interruptions.
General knowledge of nursing care across lifespan (to be attained within 6 months of employment).
General knowledge of psychiatric disorders for child, adolescent, and adult populations (to be attained within 6 months of employment).
Knowledge of medical terminology (to be attained within 6 months of employment).
Familiarity of pharmacology (to be attained within 6 months of employment).
Demonstration of safe medication administration practices including IM injection (to be attained within 6 months of employment).
Knowledge of crisis intervention (to be attained within 6 months of employment).
Knowledge of utilizing electronic health record (to be attained within 6 months of employment).
Knowledge of cultural diversity (to be attained within 6 months of employment).
Knowledge of Trauma Informed Care Principles (to be attained within 6 months of employment).
Basic clerical skills.
Use of standard office equipment including computers, photocopy and facsimile machines.

Nice To Haves

Previous medical/health front desk experience

Responsibilities

Greets all patients in a professional and welcoming manner.
Assists with the completion of the assessment process of patients including but not limited to the following: height/weight, vital signs, and current medications for infoscriber.
Administers injections, observing the Six Rights of medication administration.
Communicates effectively with the physician/CRNP regarding the consumer’s physical and mental condition.
Interfaces with the multi-disciplinary team.
Reports laboratory results to the physician/CRNP.
Responds to patient phone calls in a timely and appropriate manner.
Calls in prescriptions as directed by authorized prescribers.
Facilitate PA’s for prescriptions.
Updates patient medical records as needed.
Assists in arranging hospital admissions and laboratory services.
May assist collecting and preparing laboratory specimens.
May assist instructing patients about medication and special diets.
Authorizes prescription refills as directed.
Draws blood as directed.
Provides emergency care as needed (CPR, MindSet, etc.), according to the AltaPointe Policy & Procedures.
Demonstrates the ability to recognize the elements of a crisis state and knows how to deescalate or resolve the situation.
Effectively demonstrates the application of MA competencies.
Ensures all releases are obtained and scanned into P.O.S. timely and accurately.
Researches all patients that present with no insurance through Medicaid and Medicare eligibility sites.
Verifies all insurance eligibility and enters accurate information in EHR.
Makes copies, faxes documents and performs other related clerical duties as needed.
Adheres to professional code of ethics and to all 5 Star Customer Service Guidelines when dealing with Practice Manager, CRNP/Physician, Team Leader, co-workers and patients.
Distributes prescriptions from the doctor/CRNP/PA to the consumer.
Assists with the patient assistance pharmacy forms as needed, which includes communicating with the consumer regarding proof of income.
Completes admissions, discharges, and transfers as needed.
Coordinates appropriate services for consumers in crisis.
Performs relief for other staff members.
Assists with and works with all organization personnel involved with any aspect of release of protected health information to ensure full coordination and cooperation under the organization’s policies and procedures and legal requirements.
Responsible for obtaining, sending and receiving outside medical record requests for the clinic.
Maintains logs for outside records sending and receiving to close the loop as appropriate.
Scans, attaches and tags appropriate medical staff once records are received.
Seeks clinical supervision and consultation needs.
Accepts and employs suggestions for improvement.
Actively works to enhance clinical skills.
Documents in a timely fashion per AltaPointe/Accordia Health policy.
Documentation shows that forms, notes, logs, and other applicable written information are completed promptly, accurately and updated when appropriate.
Documents legibly.
Courteous and respectful attitudes towards consumers, visitors and co-workers.
Treats consumers with care, dignity and compassion.
Respects consumer’s privacy and confidentiality.
Is pleasant and cooperative with others.
Assists consumers and visitors as needed.
Personal values don’t inhibit ability to relate and care for others.
Is sensitive to the consumer’s needs, expectations and individual differences.
Is gentle and calm to consumers and families.
Actively participates in Performance Improvement activities.
Actively participates in AltaPointe/Accordia Health committees as required.
Completes assigned tasks in a timely manner.
Accesses appropriate community resources according to consumer needs.
Follows AltaPointe/Accordia Health Policy & Procedures.
Maintains current State license and requirements for renewals (i.e. CEU’s), and attends to required in-services and workshops.
Other duties as assigned.