Certified Medical Assistant (Part-time)

Galileo•Aroostook County, Maine, United States, ME

9d•Hybrid

About The Position

The Clinical Health Advocate (Certified Medical Assistant) is an integral part of Galileo's care team, responsible for patient relationships and quarterbacking a collaborative care plan. This is a part-time (up to 24 hours/week) hybrid role involving travel to see patients within Aroostook County, office work in Presque Isle, and some remote work from home possibilities. The role is 50% clinical and 50% administrative, with general work hours scheduled Monday through Friday from 8am-5pm ET.

Requirements

At least 2 years clinical experience as Licensed Practical Nurse or Certified Medical Assistant
Experience with phlebotomy is a must
Reliable access to personal transportation
Strong people skills and the ability to connect with anyone
Creative problem-solving skills that can be leveraged to empower others and impeccable organizational skills that foster reliability and trustworthiness for colleagues and patients alike
Strong communication skills, especially the ability to translate complex ideas into simple language
A "hospitality mindset" and track record of creating memorable experiences for others, embodying a true joy in serving others
Ability to manage multiple priorities at once, maintaining tight organization and a self-starter mentality

Nice To Haves

Experience with injections (vaccines) is preferred

Responsibilities

Obtain and document vital signs (blood pressure, temperature, pulse, respirations, weight, height) in the EHR during patient visits.
Perform venipuncture and capillary blood collection for laboratory testing following proper phlebotomy protocols.
Collect, process, and ready any specimens for laboratory analysis.
Administer immunizations and injections (as able) and per physician orders while maintaining accurate vaccine records.
Assist providers with minor procedures and examinations as needed.
Relay pertinent environmental advantages/disadvantages that will impact the patients well-being to the care team when in the field, completing physical and social screenings as assigned by the provider.
Educate patients on treatment plans, medications, and follow-up care as directed by providers.
Document patient interactions, clinical data, and care activities accurately in the electronic health record.
Carry out Pop Health care gap closures efforts and sprints as needed per payer contract.
Ensure proper sterilization and maintenance of medical equipment.
Follow infection control protocols and maintain compliance with safety standards.
Be available for field and urgent deployment within your market region even on unplanned field days.
Connect patients with the various Galileo services and teams, including clinical and administrative functions.
Be a local “face” of Galileo, representing the organization professionally, embodying our mission, and creating meaningful, lasting relationships with all stakeholders.
Own overall empaneled patient chart management, prepping charts medically and demographically to ensure readiness and thoroughness of care can be performed smoothly and efficiently.
Run-The-List in partnership as a care team to ensure all orders, care coordination and constant communication is seamless across each empaneled patients care plan.
Maintain exam room, mobile unit and/or office cleanliness, organization, and adequate supply levels.
Manage inventory of clinical supplies and medications, placing orders as needed.
Route inbound mail appropriately, sending patient letters or medical equipment as needed.
Coordinate with insurances to submit and complete prior authorizations and referrals.
Request, follow up and file medical records with local hospital systems, PCPs and area HIES.
Submit Pop Health documents to maximize compliance with payer contracts as needed.
Communicate with patients via text, video or phone as needed for care coordination, scheduling, and reactive needs.
Participate in projects and events as assigned by the Director of Operations.