Certified Medical Assistant

Margaret Mary Health•Batesville, IN

24d•Onsite

About The Position

Performs medical assistant functions, facilitates communications & assists with patient care in the outpatient setting, & under the supervision of a registered nurse. Other duties may be assigned as needed to support the Radiation department.

Requirements

Strong customer service skills & team player.
Effectively communicates both verbal & written.
Strong organizational skills, able to multi-task & prioritize.
Able to perform basic medical assisting skills, including venipunctures & EKGs.
Able to operate basic office equipment & medical equipment (cardiac & BP monitors, EKG machine & instruments).
Additional training beyond high school
Must be a Certified Medical Assistant or become certified within 6 months of hire.
No previous work experience required

Responsibilities

Uses only approved abbreviations.
Understands patient safety goals & actions taken.
Demonstrates awareness of patient rights.
Uses 2 patient identifiers before giving treatments, demonstrates process.
Understands read back of verbal orders/critical lab values & can state process.
Understands procedure to clarify physician orders.
Uses standing orders when indicated.
Accurately calls report to MD as warranted by condition; reports to other providers as needed.
Reports sentinel events or adverse drug reactions or incidents as warranted.
Uses final verification before invasive procedures & can verbalize correct process & documents in EHR.
Reassesses patient in response to changes in condition after intervention as needed & documents in EHR.
Communicates with & provides education to patients, caregivers, & family members in a timely manner (using respect & dignity when dealing with death & dying) & documents in EHR.
Assist front office if needed to verify insurance information & demographics in a manner that upholds principles of privacy.
Documents records in a timely, accurate, & private manner.
Looks up patient charts & creates charts in a timely & private manner.
Schedules patients’ appointments & procedures in a private manner.
Assists patients into exam rooms in a prompt, efficient, & friendly manner.
Takes vital signs & prepares patient for exam in an accurate & appropriate manner.
Transports patients safely & efficiently.
Assists as needed with patient care as requested including set-up & tear down of procedures.
Inquires & documents in patient’s medical record as appropriate regarding x-rays & test results for patient appointments.
Performs venipuncture safely & accurately, & submits orders appropriately.
Performs subcutaneous & intramuscular injections, enters charges & documents.
Call prescriptions into pharmacies accurately & timely.
Assists in the education regarding medications & their side effects.
Assists the patient with maintaining an updating medication record.
Demonstrates knowledge of isolation procedures.
Cleans & maintains equipment according to policy.
Transports instruments & equipment in a safe manner.
Prepares specimens for lab in a safe & timely manner.
Cleans exam rooms in a safe & efficient manner.
Determines call direction in an accurate, efficient, & friendly manner.
Takes accurate messages & delivers in a timely manner.
Orchestrates effective communication over multiple phone lines for both incoming & outgoing calls.
Confirms all upcoming appointments by phone.
Maintains appropriate statistics for patient care.
Schedules, acknowledges, & edits all physician’s schedules on computer system.
Assist front office as needed.
Retrieves/handles voicemail messages as appropriate in a timely manner & documents all encounters with patient in medical record.
Sorts mail & delivers to physician area.
Organizes & retrieves referral letters & information pertinent to patient’s care including information from the EHR & scans.
Completes prior authorizations for treatments and any miscellaneous items as needed.
Stocks rooms with appropriate supplies as requested.
Maintain security system as appropriate.
Takes responsibility for ordering & maintaining supplies & equipment as requested.
Other duties may be assigned as appropriate to support the Radiation department.
Assists with Lung Screening Program, Lung Nodule Clinic and Smoking Cessation classes.
Cross training is required to assist in Medical Oncology as needed.